Hersha Hospitality Management (HHM)

After a thorough investigation of this issue, we found out that there weren't any wrong charges or Intent of fraud with any of the Credit Cards involvedThe customer has been fully informed of that by the hotel's management and Marriott's Customer Care Department and this issue has been closedOur hotel has been In business for years, never had any fraud Issues as we are fully compliant with Marriott's PCI policies, therefore we completely discredit the customers allegationsThe customer's statement does not reflect the true facts and Interactions; they are exaggerated and fictitious at timesBest regards, Mauricio M [redacted] General Manager

After a thorough investigation of this issue, we found out that there weren't any wrong charges or Intent of fraud with any of the Credit Cards involved.The customer has been fully informed of that by the hotel's management and Marriott's Customer Care Department and this issue has been closed.Our
hotel has been In business for years, never had any fraud Issues as we are fully compliant with Marriott's PCI policies, therefore we completely discredit the customers allegations.The customer's statement does not reflect the true facts and Interactions; they are exaggerated and fictitious at times..Best regards,Mauricio M*** General Manager

After a thorough investigation of this issue, we found out that there weren't any...

wrong charges or Intent of fraud with any of the Credit Cards involved.
The customer has been fully informed of that by the hotel's management and Marriott's Customer Care Department and this issue has been closed.
Our hotel has been In business for 13 years, never had any fraud Issues as we are fully compliant with Marriott's PCI policies, therefore we completely discredit the customers allegations.
The customer's statement does not reflect the true facts and Interactions; they are exaggerated and fictitious at times..
Best regards,
Mauricio M[redacted]
General Manager