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Herson's Collision Center

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Reviews Herson's Collision Center

Herson's Collision Center Reviews (8)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

My car was in the shop for business days, days total including weekends for 35hour jobHowever, the job was not doneThey wanted me to bring my car either Wednesday or Thursday again to finish the job

To Whome It May Concern,
The replacement headlamp in question did not come with bulbsThe bulbs from the damaged lamp were transferred to the new partNick S***
Hersons Collision

[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

The absurd amount of time this company has taken to repair a simple bumper issue is unacceptable The negligence of the company (ordering incorrect parts and not processing the vehicle in a timely fashion) has cost me out of pocket money for room and board, other transportation, missed work, and also emotional distress due to being forces to use other public transportation which ultimately caused me to be the victim of DC metro fire incident I was quoted days, then and additional days and it has since been days to paint a bumper and replace headlights I called the company a plethora of times and they would tell me either just one more day or it would be ready on Monday and would have some bogus excuse This is unacceptable business practiceMy livelihood and life were dramatically impacted by the monetary and emotion stress that was placed on me

My car was in the shop for business days, days total including weekends for 35hour jobHowever, the job was not doneThey wanted me to bring my car either Wednesday or Thursday again to finish the job

Good Afternoon *** ***,
Sorry for the late responseYour
previous attempts to contact us were unsuccessful because of our email address changeI have reviewed the file in questionThe collision repairs to the vehicle in question were very extensiveThe frame, body, and mechanical systems were all affectedOur diagnoses and repair was completed in a reasonable time frame considering the severityLet me know if you have any further questions
Thanks,
*** ***

My car was in the shop for business days, days total including weekends for 35hour jobHowever, the job was not doneThey wanted me to bring my car either Wednesday or Thursday again to finish the job

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