Dear Ms. [redacted],As previously stated on our first response letter, the vehicle was left at the SAMS CLUB store by I-10 and Evers. The customer called for us to pick up the vehicle and later sent someone to leave us the keys without notifying us if he was going to keep the vehicle or not. We have not received a call from Mr. [redacted] since the incident or the first Revdex.com response. We will take care of the $85 tow transport charge. The 2006 GMC is now ready at our Blanco location, it had a starter and water pump repair; the total amount of repairs is $326.17, which is the customer’s responsibility to pay. We ask for Mr. [redacted], the only registered owner and person on the account, to call the office and speak to Ms. [redacted] regarding the repairs and his payment which is now due in order to redeem the vehicle.Unfortunately, it is a used vehicle and it was sold as is and Mr. [redacted] was in full understanding. We will not pay for the repairs, nor will we comply with his original request, he must call the office.Thank you
Complaint: [redacted]
I am rejecting this response because:Information regarding the occurrences are not accurate, we did try to resolve this matter but the blatant response and timeline with our records, evidence and witnesses shows and entirely different story.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Now I received this from Irving motors but I don't even have the vehicle the company does so now they want even more money and interest. Please respond back. What is going to happen?
Regards,
[redacted]
Dear Ms. [redacted],As previously stated on our first response letter, the vehicle was left at the SAMS CLUB store by I-10 and Evers. The customer called for us to pick up the vehicle and later sent someone to leave us the keys without notifying us if he was going to keep the vehicle or not. We have not received a call from Mr. [redacted] since the incident or the first Revdex.com response. We will take care of the $85 tow transport charge. The 2006 GMC is now ready at our Blanco location, it had a starter and water pump repair; the total amount of repairs is $326.17, which is the customer’s responsibility to pay. We ask for Mr. [redacted], the only registered owner and person on the account, to call the office and speak to Ms. [redacted] regarding the repairs and his payment which is now due in order to redeem the vehicle.Unfortunately, it is a used vehicle and it was sold as is and Mr. [redacted] was in full understanding. We will not pay for the repairs, nor will we comply with his original request, he must call the office.Thank you
Complaint: [redacted]
I am rejecting this response because:Information regarding the occurrences are not accurate, we did try to resolve this matter but the blatant response and timeline with our records, evidence and witnesses shows and entirely different story.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Now I received this from Irving motors but I don't even have the vehicle the company does so now they want even more money and interest. Please respond back. What is going to happen?
Regards,
[redacted]