Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I had met with [redacted] that manager who has promised to have the part in by Monday and we Paris to be done on Tuesday, February
*** ***...I have reviewed the deal history for *** *** ***I have a signed We Owe/ You Owe form in the deal expressing that Hertrich's Capitol owes MrFisher nothing following the purchase of the Traverse
There is record of him returning approximately one month after purchase to have an a/c concern diagnosed wtih our shopThe service dept diagnosed a leak and recharged the system for himAs far as the car washes are concerned, we were able to offer car washes to our customers as a courtesy in the past, however, we have had too many incidents of vehicle damage in the car wash that our insurance company is not interested in coveringWe are phasing out car washes for this reasonWe will continue to perform car washes for our service customers when a service ticket has been opened so that our liability is protectedThese car washes were previously offered as a courtesy onlyNot binded by any written agreement or otherwisePlease contact me with any questionsI will also reach out to MrFisher to see if I can help with any resolutionIf you would like me to forward you a copy of the We Owe/ You Owe agreement please provide me with an email address or fax numberSincerely, *** *** *** *** *** ***
Sent on: 1/31/11:24:AM
Thank you for your inquiring regarding our customer *** *** It is important to us that we resolve our customers concern As a result, we have covered the cost and replace the tires at no charge to Mr***.If you have any further questions or comments regarding this
matter, please feel free to contact me at ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I had met with *** that manager who has promised to have the part in by Monday and we Paris to be done on Tuesday, February
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I had met with [redacted] that manager who has promised to have the part in by Monday and we Paris to be done on Tuesday, February
*** ***...I have reviewed the deal history for *** *** ***I have a signed We Owe/ You Owe form in the deal expressing that Hertrich's Capitol owes MrFisher nothing following the purchase of the Traverse
There is record of him returning approximately one month after purchase to have an a/c concern diagnosed wtih our shopThe service dept diagnosed a leak and recharged the system for himAs far as the car washes are concerned, we were able to offer car washes to our customers as a courtesy in the past, however, we have had too many incidents of vehicle damage in the car wash that our insurance company is not interested in coveringWe are phasing out car washes for this reasonWe will continue to perform car washes for our service customers when a service ticket has been opened so that our liability is protectedThese car washes were previously offered as a courtesy onlyNot binded by any written agreement or otherwisePlease contact me with any questionsI will also reach out to MrFisher to see if I can help with any resolutionIf you would like me to forward you a copy of the We Owe/ You Owe agreement please provide me with an email address or fax numberSincerely, *** *** *** *** *** ***
Sent on: 1/31/11:24:AM
Thank you for your inquiring regarding our customer *** *** It is important to us that we resolve our customers concern As a result, we have covered the cost and replace the tires at no charge to Mr***.If you have any further questions or comments regarding this
matter, please feel free to contact me at ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I had met with *** that manager who has promised to have the part in by Monday and we Paris to be done on Tuesday, February