Hess Gas Station

Customer claims purchased $but was charged $This can happen in so many ways the most common is that credit card purchase at the gas pump is set up for certain amount may be approved but when the credit network goes through settlement only the amount pumped is collected not the whole approved amountThese pending transactions takes to hours to settle I will be glad to contact network for more information about this transaction only if I know the last four digits of the account number we want to settle this with the customer as soon as possible.Sincerely Yours,Philip *D [redacted] Station Manager Please give us feedback as soon as you contact customer.Thank You

Customer claims purchased $22.86 but was charged $30.00 This can happen in so many ways the most common is that credit card purchase at the gas pump is set up for certain amount may be  approved but when the credit network goes through settlement only the amount pumped is collected not the...

whole approved amount. These pending transactions takes 24 to 48 hours to settle.  I will be glad to contact network for more information about this transaction only if I know the last four digits of the account number.  we want to settle this with the customer as soon as possible.Sincerely Yours,Philip *. D[redacted]Station Manager Please give us feedback as soon as you contact customer.Thank You

Review: on 1/9/15 - Gas price per gallon shown on sign - $2.44 per gallon for plus gas. I pulled in with 1/4 tank left, started pump - seemed like a long time to fill up, got out - looked at pump - $60.00 - seemed way to much for $2.44 per gallon. stopped pump - started car - drove a short distance - tank only filled to slightly below 3/4. Unfortunately I did not get a receipt - but I am POSITIVE the station owner is rigging the pump because gas prices are so low, and he is not meeting his monthly budget.Desired Settlement: Station owner HONESTY adjust the pump so it charges the price advertised on sign.