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Heywood Realty & Investment Inc.

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Reviews Heywood Realty & Investment Inc.

Heywood Realty & Investment Inc. Reviews (6)

Each of the 54 unit owner's pays $174 a month towards all the common expenses, including landscaping.  The fees are set pursuant to the operative legal documents that were established by the original developer prior to the...

first unit being sold to an owner.  There is an elected board of directors comprised of homeowners that governs, directs and sets policy for the management and operation of the subdivision. Heywood Community Management is hired by the Board of Directors to oversee the day to day functions and administrative duties on behalf of the Board.  The Board sets policy and directs and Heywood carries out the wishes of the board.  Unfortunately, [redacted] Condominiums has always been tight on money and, therefore, has replaced plants and trees over the years as funds allow. Landscaping services are performed done weekly, typically each Monday.  Pursuant to the landscaping agreement with the landscaping vendor, some areas are blown only 1 or 2 x per month and some people think the entire property should be cleaned 100% weekly and that is not the contract the Board approved. The Board approved to have the property cleaned in cycles and the entire property is worked there every 4-6 weeks. The grass is mowed on a weekly basis. The grass is currently green even though there are some burned patches that are the result of irrigation issues that are being addressed, which is common during our harsh Arizona summers.  This past winter the HOA Board elected to forgo winter grass to save money on water and seed cost.  Essentially the issue boils down to this: The property is serviced weekly based on the approved contact from the Board and if homeowners would like to have the contracted increased to increase service level they can write a letter to their Board requesting the same and be prepared to increase the monthly fees to fund the services they would like to see increased.

If the complainant has a pre-paid balance and wishes for the HOA to refund the pre-paid balance, they may submit a request for the same and Heywood office can process. The payment they submit should be adjusted to match what the monthly HOA fees are, unless they are not intentionally pre-paying.
The trees and plants died after the warranty period. The HOA did not have the budget at the time to replace right away. The landscapers cannot replace without approval or direction as it would be an additional cost due to warranty expiring.  Every effort will be made to add additional funds into the budget for 2017 for plant material.

Evidently we are paying more than any of the other condo owners, because we have been paying $185 for quite some time.  We aren’t asking for anything out of the ordinary…just that the grounds of the condo don’t look like neighborhood blight.  The Board of Directors can’t want that either.  The property values are much affected by how the grounds are kept or not kept. Money was spent, and wasted on a few shrubs and trees in 2014. Wasted because the plants were left to die.   One would think that the landscapers’ employees would have noticed that they weren’t getting water. We have emails of promises that plants were going to be planted and irrigation repaired. No follow through has happened.  Also, the email stated that the funds were there, so the lack of funds is not a valid excuse.  See below:     On Dec 7, 2015, at 9:45 AM, Marcus K[redacted] <marcus@[redacted]> wrote: > > It is a valid question and concern. The best answer I can give is the budget is very tight each year. There are funds now available for some re-planting and fixing that portion of the irrigation system. I agree the tree should have been removed and I know at one point they were waiting to see if it bounced back. At this time the tree is clearly dead and will not be coming back so needs to be removed. System fixed, then replaced. I've been told re-planting has to wait until mid February. >

Each of the 54 unit owner's pays $174 a month towards all the common expenses, including landscaping.  The fees are set pursuant to the operative legal documents that were established by the original developer prior to the...

first unit being sold to an owner.  There is an elected board of directors comprised of homeowners that governs, directs and sets policy for the management and operation of the subdivision. Heywood Community Management is hired by the Board of Directors to oversee the day to day functions and administrative duties on behalf of the Board.  The Board sets policy and directs and Heywood carries out the wishes of the board.  Unfortunately, [redacted] Condominiums has always been tight on money and, therefore, has replaced plants and trees over the years as funds allow. Landscaping services are performed done weekly, typically each Monday.  Pursuant to the landscaping agreement with the landscaping vendor, some areas are blown only 1 or 2 x per month and some people think the entire property should be cleaned 100% weekly and that is not the contract the Board approved. The Board approved to have the property cleaned in cycles and the entire property is worked there every 4-6 weeks. The grass is mowed on a weekly basis. The grass is currently green even though there are some burned patches that are the result of irrigation issues that are being addressed, which is common during our harsh Arizona summers.  This past winter the HOA Board elected to forgo winter grass to save money on water and seed cost.  Essentially the issue boils down to this: The property is serviced weekly based on the approved contact from the Board and if homeowners would like to have the contracted increased to increase service level they can write a letter to their Board requesting the same and be prepared to increase the monthly fees to fund the services they would like to see increased.

If the complainant has a pre-paid balance and wishes for the HOA to refund the pre-paid balance, they may submit a request for the same and Heywood office can process. The payment they submit should be adjusted to match what the monthly HOA fees are, unless they are not intentionally pre-paying.
The trees and plants died after the warranty period. The HOA did not have the budget at the time to replace right away. The landscapers cannot replace without approval or direction as it would be an additional cost due to warranty expiring.  Every effort will be made to add additional funds into the budget for 2017 for plant material.

Review: When I moved into [redacted], I was required to tell them what vehicles would be on the property. I filled out a form with the year, make and model of my vehicle along with the license plate number. I was given an assigned space and 2 stickers to place somewhere "visible" in the vehicle. I was told this by Wendy Y who was the leasing agent. I asked, "Do I need to stick this to the window of my car" She replied that I do not, just have it visible. I did so by placing it on the dash of my vehicle. On 10/4, I came home and parked in my covered parking space and went to bed. I went to go to work on 10/5 and my car was gone. I towing co said that it was because my sticker wasn't visible. It was on the dash. I missed 4 hours of work by the time I got my car picked up, paid the 200.00. After that I was sure that the sticker was not going to move so I peeled off the adhesive and stuck it to the upper left windshield-right above me -I see it everyday as I drive my car. This morning I got up to go to work and my car is gone-again. Both times the sticker was visible - now the towing co is saying the sticker was not there. This is after I got very upset and told them where the sticker was. I have made numerous calls the Heywood Realty. They claim the sticker is not there. It was there last night when I got out of my car. It is adhesive- those don't just fall off. It was taken off after I yelled at the towing company and told them where the sticker was. Heywood refuses to take my calls or call me back. They have disconnected me for no reason- I have not used inappropriate language -I just demand to speak to someone that can help me. My stickers were in the car. This is a racket between Heywood and All City Towing. I was parked in my space and the sticker was there. In addition, they refuse to call me back and hang up on me saying they have done all they can do. No, they haven't- they need to have my car returned to my space. Their business practices are criminal- they make money off of the tenants that are parked in their space.Desired Settlement: I want a refund of the towing fees of 430.00.

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Address: 42 S. Hamilton Place #101, Gilbert, Arizona, United States, 85233

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