[redacted] I received your email that this complaint has been closed, however the matter still has not been settled As I type this, the car is in the shop yet again for repairs This is the third time that Hi Tech Auto Body has had the car back to diagnose and repair the cause of the Check Engine light coming on The car has been there for over two days now, and I have yet to get a phone call discussing what they have found, or how they are going to proceed with repairs.Hi Tech has given an outline of the dates of repairs, but did not detail the number of times I called the shop to speak to someone about the car without receiving a return phone call The lack of communication from the shop has been, to put it politely, excessive and frustrating It has now been over months since the accident, and the vehicle has been drivable a total of days before going back to the shop for more work This is simply unacceptable by any definition, and I am disappointed that you consider this matter closed.Please change the status of this complaint on your website, and add these comments to the viewable notes related to this complaint I will happily let you know when I have the vehicle back, in between driving it and jumping for joy that this nightmare has ended Thank you[redacted]
[redacted] I received your email that this complaint has been closed, however the matter still has not been settled As I type this, the car is in the shop yet again for repairs This is the third time that Hi Tech Auto Body has had the car back to diagnose and repair the cause of the Check Engine light coming on The car has been there for over two days now, and I have yet to get a phone call discussing what they have found, or how they are going to proceed with repairs.Hi Tech has given an outline of the dates of repairs, but did not detail the number of times I called the shop to speak to someone about the car without receiving a return phone call The lack of communication from the shop has been, to put it politely, excessive and frustrating It has now been over months since the accident, and the vehicle has been drivable a total of days before going back to the shop for more work This is simply unacceptable by any definition, and I am disappointed that you consider this matter closed.Please change the status of this complaint on your website, and add these comments to the viewable notes related to this complaint I will happily let you know when I have the vehicle back, in between driving it and jumping for joy that this nightmare has ended Thank you[redacted]