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Hibbs Mechanical Services Inc.

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Reviews Hibbs Mechanical Services Inc.

Hibbs Mechanical Services Inc. Reviews (7)

Phoned one week ago to set up appointment for furnace servicingHe said he would be here on the Monday or TuesdayDid not show on the MondayI phoned on Tuesday and was told he would get back to meDid not receive a call back on TuesdayIt is now Friday and still have not heard from himVery poor customer service

We called Hibbs in Jan/We had furnaces, one for upstairs and one for downstairsThe upstairs furnace needed to be replacedWhen they arrived to do the estimate we agreed the downstairs furnace would stay and only the upstairs would be replaced*** *** *** *** Well after only years we needed a repairman come to service this used furnace and it is at least years old*** *** *** *** *** *** *** ***

Hibbs Mechanical customer service on a scale of 0 to 10 where 0 is totally unacceptable and 10 is excellent would rate at -40. Early in the week of August 17/15 I contacted Hibbs to have a toilet repaired. The person on the phone said she would have one of the men contact me to set up a time. Later that day a fellow called and I explained the problem and said that someone would be home all day Friday August 21. The fellow said that that was fine and that he would call in the morning of the 21st to set up a time. On Friday at about 4:00pm my wife contacted Hibbs and was told that they were busy and would not get there. Would a phone call have hurt???? On Monday the 24th I called and asked if they were still interested in doing the work the person who answers the phone said that the men were busy and she couldn't contact them but said that she would talk to them when she could and call us back on Tuesday morning. Well, it is now mid-morning on Wednesday and we are still waiting for the call! I would not call this any kind of acceptable customer service!!!!!!!!!!!

Just bought a house with a one-year old furnace installed by Hibbs Mechanical. Called Hibbs because the furnace was not working properly (house at 64 degrees) and they could not come that day. Someone was.supposed to call back when they could come - several days later and no one ever bothered to call back.

We called Hibbs in Jan/13. We had 2 furnaces, one for upstairs and one for downstairs. The upstairs furnace needed to be replaced. When they arrived to do the estimate we agreed the downstairs furnace would stay and only the upstairs would be replaced. [redacted] Well after only 3 years we needed a repairman come to service this used furnace and it is at least 24 years old. [redacted]

Best service!! Fast efficient & reasonable price. Rob & Lucas were great! Recommend this company to everyone. Replaced hot water tank...yay hot water!!

We had a furnace failure on Christmas morning, so I called Hibbs to see if they had an emergency call out. Despite having a family dinner scheduled for the day, the owner himself came to our rescue. That was above and beyond my expectations. Great person.....great service.

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