Hickey Electric, Heating & Air Reviews (6)
Hickey Electric, Heating & Air Rating
Description: ELECTRICIANS, AIR CONDITIONING CONTRACTORS & SYSTEMS, VENTILATING CONTRACTORS, AIR DUCT CLEANING, GENERATORS, HEATING & AIR CONDITIONING, CONTRACTOR - ELECTRICAL, AIR CONDITIONING REPAIR
Address: 1300 Court Street, Lynchburg, Virginia, United States, 24504
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www.hickeyelectricco.com
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Review: I had requested a quote for a install of a tankless water heater. They came out, but there was no mention of a charge for getting an estimate on the job. They charged me $80, when I was not even told that there would be a charge. How can a business charge someone with a bill, that they did not know existed. I had multiple contacts with the business and not once did they mention, that they would charge me. I pleaded my case with the office manager, and she stated that they tell everyone. I told her no one from the business told me about that there would be a charge $80. She then stated that if I didn't pay the bill, they would take further action.Desired Settlement: I will like a full refund for the charge of estimate.
Business
Response:
A full refund has been issued and mailed today. [redacted]Hickey Electric Heating & AirAccountant/Office Manager###-###-####
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Price was a little higher than I thought reasonable but the service was quick, done very professionally, and as I requested. the technician ([redacted]) used good judgement about resolving the best way to do the job. There was no residue or dirt left behind after the installation was finished. Excellent!!
I have dealt with Hickey Electric, Heating, and Air for a number of years. Their service has always been prompt and reasonably priced. I had our home generator serviced today by John T[redacted]. He arrived at the scheduled time, answered my questions, and performed the annual maintenance quickly and efficiently. I would highly recommend Hickey Electric, Heating, and Air!
Our AC was on the fritz.
Nick came out promptly, and fixxed everything in an hour & a half.
Couldn't have asked for anything more.
Great service!!
Jeff and Brandon did an excellent job. Jeff clearly explained the work he was doing and the expected cost. I was completely satisfied with the quality of work they completed and would highly recommend them.
Excellent service from Jeff and Will ! They arrived when they said they would and didn’t have me sitting around waiting for them....good job !