Hickory Point Apartments

Apartment management is not responding to repeated maintenance requestsTold by management repeatedly my issues would be addressed and never are Since June our apartment air conditioner has needed repaired about every two weeksThe air conditioner would run out of Freon, causing our apartment temperature to climb anywhere from 78-degrees, depending on the dayI would submit requests and within a few hours someone would be out to add Freon, which then would take an entire day to kick in and cool the apartmentDuring these periods my roommate and I would have to find somewhere to stay since the apartment was miserably hotThe apartment never offered to replace our unit or give us a temporary unitThey always told us the unit had a "leak" yet never did anything permanent to fix the leakAfter about submitted requests, and emergency calls to after hours maintenance (this would be when it would go out around 9-10pm at night) I decided to contact office managementI wa

Apartment management is not responding to repeated maintenance requestsTold by management repeatedly my issues would be addressed and never are
Since June our apartment air conditioner has needed repaired about every two weeksThe air conditioner would run out of Freon, causing our apartment temperature to climb anywhere from 78-degrees, depending on the dayI would submit requests and within a few hours someone would be out to add Freon, which then would take an entire day to kick in and cool the apartmentDuring these periods my roommate and I would have to find somewhere to stay since the apartment was miserably hotThe apartment never offered to replace our unit or give us a temporary unitThey always told us the unit had a "leak" yet never did anything permanent to fix the leakAfter about submitted requests, and emergency calls to after hours maintenance (this would be when it would go out around 9-10pm at night) I decided to contact office managementI wa

I received $refund from my $security depositI've attempted to contact manager & corporate several times, but they will not respond
I am contacting you regarding my security deposit refund from *** Point Apartments located at *** *** *** ***, ***, TN ***On November 30, 2017, I moved out of my apartmentOn that same day, I went by the apartment's office and spoke with ** regarding the proper procedure to move outI informed her that I was having a professional cleaning clean the apartment, and she gave me a document listing the items I needed to turn in along with my keys; and she told me I could put them in the drop boxLater that evening, I put the document along with my keys in the drop box at the office
I have tried to contact the apartment manager, *** ***-*** several times via telephone, as well as email to find out why I only received a $refund from my $security deposit, but he refuses to respondThe only r

Management Neglect
Management has neglected to provide us with a safe, clean, hazard free living environment and refuses to make changes to propertyThey are not holding up to their end of the lease and no one in the organization caresWe have had multiple bug issues that are never resolve; even though we pay for pest control every monthSpiders the size of tarantulas and huge centipedes by the droves share our living space with usWe have gone months with toilets that do not work and maintenance and the many property managers they have had will not do anything about itFlooring was disgusting upon move in and nothing has been done besides a quick "clean" job that only hid the original stains for a weekParking is a nightmareNothing is ever done about itThe towing company that has been hired refuses to come out when we call, even though we pay for a garage and that is included in our rentDog droppings are throughout the complex and nothing is ever done about thatOur l