Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] I do not know who the owner thinks I began " telling everyone she was a thief"Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next dayThe delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged moreWell, they didn't take them down any stairsThe owner owes me at least half of the $By saying she's a reasonable person, it does not let her off the hook, because of her angry behaviorIt is just a convenient way to get out of paying a refundIt is unprofessional and unethical, but maybe that's how she does businessI want $in refund, mailed to my home! I also hope a complaint mark is placed upon her business Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
I do not know who the owner thinks I began " telling everyone she was a thief"Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next day.The delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged moreWell, they didn't take them down any stairsThe owner owes me at least half of the $By saying she's a reasonable person, it does not let her off the hook, because of her angry behaviorIt is just a convenient way to get out of paying a refundIt is unprofessional and unethical, but maybe that's how she does businessI want $in refund, mailed to my home! I also hope a complaint mark is placed upon her business
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
I do not know who the owner thinks I began " telling everyone she was a thief". Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next day.
The delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged more. Well, they didn't take them down any stairs. The owner owes me at least half of the $125. By saying she's a reasonable person, it does not let her off the hook, because of her angry behavior. It is just a convenient way to get out of paying a refund. It is unprofessional and unethical, but maybe that's how she does business. I want $62.50 in refund, mailed to my home! I also hope a complaint mark is placed upon her business.
Regards,
[redacted]
Mrs. [redacted] did provide photos. Unfortunately I could not see the damage in the photos. She was asked to come in and pay the pick up fee of $125.00. At that time she signed documentation stating her furniture was clean and in excellent condition. I can provide this...
documentation if needed. My movers arrived at her home at the scheduled time to find the varnish was completely off the tops of the Bedroom pieces, and there was a large chip in the glass top for the table. I cannot take chipped glass it is a liability on my part if someone cuts themselves. Mrs. [redacted] has consigned with me before and knows that I do not take furniture in the condition that hers was in. They took pictures of the damage and it was texted to the manager and the decision was made that we could not take. I can provide these photos if needed. I am a fair person. I am always willing to work with someone regarding these matters. What she is asking is fair and I would have certainly given her a partial refund, but before I could speak with and try to work this out, she began to tell everyone I was a thief. I am by no means a thief. This caused me to not want to have any further dealings with her.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] I do not know who the owner thinks I began " telling everyone she was a thief"Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next dayThe delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged moreWell, they didn't take them down any stairsThe owner owes me at least half of the $By saying she's a reasonable person, it does not let her off the hook, because of her angry behaviorIt is just a convenient way to get out of paying a refundIt is unprofessional and unethical, but maybe that's how she does businessI want $in refund, mailed to my home! I also hope a complaint mark is placed upon her business Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
I do not know who the owner thinks I began " telling everyone she was a thief"Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next day.The delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged moreWell, they didn't take them down any stairsThe owner owes me at least half of the $By saying she's a reasonable person, it does not let her off the hook, because of her angry behaviorIt is just a convenient way to get out of paying a refundIt is unprofessional and unethical, but maybe that's how she does businessI want $in refund, mailed to my home! I also hope a complaint mark is placed upon her business
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
I do not know who the owner thinks I began " telling everyone she was a thief". Who is everyone? I only talked on the phone to her assistant once and said that if the owner chose to keep my $125, I felt it was thievery! I also said this to the owner the very next day.
The delivery men came to the house, so I can see where I would be charged for that, BUT since They would have to take the furniture down stairs, I was charged more. Well, they didn't take them down any stairs. The owner owes me at least half of the $125. By saying she's a reasonable person, it does not let her off the hook, because of her angry behavior. It is just a convenient way to get out of paying a refund. It is unprofessional and unethical, but maybe that's how she does business. I want $62.50 in refund, mailed to my home! I also hope a complaint mark is placed upon her business.
Regards,
[redacted]
Mrs. [redacted] did provide photos. Unfortunately I could not see the damage in the photos. She was asked to come in and pay the pick up fee of $125.00. At that time she signed documentation stating her furniture was clean and in excellent condition. I can provide this...
documentation if needed. My movers arrived at her home at the scheduled time to find the varnish was completely off the tops of the Bedroom pieces, and there was a large chip in the glass top for the table. I cannot take chipped glass it is a liability on my part if someone cuts themselves. Mrs. [redacted] has consigned with me before and knows that I do not take furniture in the condition that hers was in. They took pictures of the damage and it was texted to the manager and the decision was made that we could not take. I can provide these photos if needed. I am a fair person. I am always willing to work with someone regarding these matters. What she is asking is fair and I would have certainly given her a partial refund, but before I could speak with and try to work this out, she began to tell everyone I was a thief. I am by no means a thief. This caused me to not want to have any further dealings with her.