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High Definition Hair

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High Definition Hair Reviews (6)

• Nov 28, 2023

Top shelf
My wife ordered two wigs from them. They are both incredible. Can't even tell it's a wig. Took awhile to get the wig back after ordering but I after seeing it I understand. To look this real takes time. And takes her all of 1 minute to put it on or take it off and be on the go. So worth the price and time.

• Jul 12, 2023

Amazing experience
Had my consultation 4 months ago with High Definition Hair and got my piece finally last week. I was initially upset about the wait but I understand they are busy. Perfection gets a long list of people demanding their wigs first. But that is exactly what I got. Perfection. I cant believe how real it looks. Nobody can tell its a wig. I part my hair where ever I want. Takes minutes to put on and take off. I gave 5 stars for the total experience which would have been a 3 if judging by the wait, but the final product is 10-15 stars at least. Nobody can beat these guys. Happy its finally here.

+1

Close to $6000 charged was charged to my health insurance company and after two years of back and forth with the vendor, I am still not happy with the final product. While the owner has tried to accommodate me and worked with me, she refused to give me what I wanted. Her reason was their technique and how they are trained to make this wigs. This was a custom unit and given my unique head shape, she should have listened to me more and given me what I asked for instead of insisting on what she believed was best for me. The expensive wig is now packed away and sitting comfortably in my drawer like a demi God; can't get rid of it, and can't wear it. If you have a unique shaped head and want true customization, beware that you may not get what you ask for. Not worth the price my insurance company paid.

+2

There is something wrong here. I paid a sizeable deposit for a custom wig for mr daughter and now the number is not in service and the 800 number I found on google is a fake answering service. I have an appointment with an attorney for tomorrow. If they are still in business they would have a phone and return calls.

I'm changing my review because after she finally contacted me I had no other problems getting in touch with her. I still think it took too long but sometimes perfection takes time. The wig was picked up this week and looks gorgeous on my daughter. It really looks like her real hair. I could have gotten it earlier but my daughter is in her first year of college and when she came home it was never a convenient time for the wigmaker. She definitely didn't go out of her way for the amount of money she charged but I can't complain at all about the end product. It was worth the money. If I could change the star rating I would at this time give her a 4.

Review: I thought I ordered a high definition wig. Even when this company came to my home they fitted my head for this high definition hair piece and showed me samples. I ordered a high definition wig and also paid the price of a high definition wig, but when my order arrive to my home it was an ordinary lace front wig. something that I could have went to any hair store to purchase.Desired Settlement: I would like a full refund because the product that I received is not the product that I ordered or got fitted for.

Consumer

Response:

At this time, I have been contacted directly by High Definition Hair regarding complaint ID [redacted], however my complaint has NOT been resolved because:

Good Morning High Definition Hair contact me through e mail. Offering me $900.00 and something dollars. I pay $1,800.00 for high definition wig. But the company send me something I didn't order. I call to speak with the [redacted]. But no one have return my call as yet. I understand if the company hold back $200.00 but $900.00 And I never order that kind of hair. I can prove everything That am telling you. The company send to me a lace front wig. For where I live you can go to any store and buy a lace front wig. I pay $1,800.00 dollars for a high definition. The lady came a fit my head for the high definition and send me something that I believe someone else order and didn't like. This lace front wig you have to keep it wet and hold it down with bobby pins. I would never buy anything like this for $1,800.00 Tell me the next step I can take please. GOD bless you

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

To whom this may concern, Attached is a pdf document containing a settlement that was reached between my company, High Definition Hair Inc., and the consumer, [redacted], demonstrating that the case has be resolved. Please use this to proceed with whatever action necessary to remove this complaint from our record. I can be reached directly at ###-###-#### with any questions or concerns regarding closing this matter. Thank you, [redacted] ###-###-####

+2
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Description: WIGS & HAIRPIECES

Address: 1312 9th St NW, Washington, District of Columbia, United States, 20001-4208

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