High Desert Financial Service

Attached is the information regarding the vehicleTHIS VEHICLE Listed in Picture is from Manheim 2nd Chance Phoenix and was purchased from 2nd ChanceIt states in your 2nd Chance Policy that ALL Vehicles sold under second chance will follow IN LANE RULESUnder the attached image it shows a link from your website to NAAA Arbitration Policies for ALL GuidelinesThis Link brings me to a PDF from the NAAA for (2016, and is the same on 2017) that states: Seller will be held responsible for the accuracy and completeness of all representations or descriptionsThis includes handouts, catalogues, vehicle markings, condition information or vehicle listings and verbal or written statements made by Seller, Auction, Auctioneer or Selling Representative at the time of sale. Attached is the CR that shows NO PROOF on non-Runner or Drive-able: NoYour Auction is REQUIRED to follow this guideline as stated on your WEBSITE (Manheim.com) and a Link to the NAAA from your websitePlease refund this transaction before I am forced to pursue legal action. Thank You

“Purchases made in the Total Resource Auction sale are subject to a TRA Arbitration PolicyThe policy states the Sellers Responsibility is to announce the functionality of the odometer and for Title Discrepancies onlyVehicles available for purchase in this venue are staged in advance of the
auction for preview, descriptions are also readily accessible for units posted onlineNo warranties or other claims of mechanical soundness are made in a TRA Salvage auction” Respectfully Yours Thomas R*** *| Assistant General Manager Manheim Phoenix |*** ** *** *** Tolleson, AZ |

As mentioned in our previous response, units sold through the Total Resource Auction sale are subject only the items listed in the TRA guidelines below.? These guidelines are also posted on Manheim.com.? On August 30th the buyer resold this unit through our location, and out of goodwill we did remove all sell fees associated with the transaction? ? ? ? Manheim's Total Resource Auctions (TRA) Arbitration Policy? Updated: February 6, 2015? This addendum refers to the two (2) required disclosures made by sellers to woubuyers in branded Total Resource Auction (TRA) SalesThe seller responsibilities are as follows: Seller Responsibilities Inoperative odometer.? Title discrepancies must be announced including, but not limited to; not actual miles, salvage, theft recovery, stolen vehicle, flood damage, Lemon Law buybacks and trade assist? The timelines established by the NAAA Arbitration Policy for either announcement will apply.? Buyer must be aware.? There will be no arbitration proceedings for any other defectTell us why here