Complaint: [redacted] I am rejecting this response because: Penyak Roofing is a rip-offThey padded my bill and delayed repair of damages their workers did to my house for OVER MONTHS!The consumer should be warned about their deceptive business practicesI hope consumers are able to see my complaint so that they can be warnedabout negligent businesses such as Penyak Roofing.I had to file a complaint with the Revdex.com AND the NJ Consumer Affairs Dep't in order to resolve this complaint.Penyak still has not sent me my roof warrantyI suppose I'll need to file another complaint about that.I expect problems with the new roof after their shoddy work, so you'll hear from me again when I have to fight them to uphold their warranty.Let the public be warned! Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: Penyak Roofing should be ashamed of themselves! For the past weeks, my home has been in complete disarray - one bedroom and one bathroom are completely useless.My family visiting from out of state had to spend money on a hotel because I had no viable bedroom or bathroom for themI have had to take partial days off from my job to accommodate a parade of unskilled"handy" men who tramped through my home, scratching their heads and saying the job was too big for themWHY would anyone NOT cooperate with the company who damaged their home if they were trying toreturn my home to its original condition?I asked for a licensed, insured contractor and they kept sending goofball handy men who wandered around my home dazed and confusedEvery handyman they sent me told me the same story: " [redacted] Penyak will try to do a patch job because he always takes the cheap way out"days off work, a bunch of unlicensed, uninsured laborers, many unreturned calls ( [redacted] Penyak should have phoned me the first day it happened: he finally called me one month after his employees damaged my home).They promised a "discount" on the roof invoice because of my major inconvenienceInstead, they sent a final bill with extra unauthorized charges- it is illegal to send an invoice until the job is completedTHE JOB IS NOT COMPLETEDweeks after the damages, they tell ME to find my own contractor! I wish I had done that in the first place, but they begged me to let them "make things right"weeks later, Noting has been done.They say I don't call them....I wonder how we made appointments for unskilled laborers to give estimates if we didn't speak?I have had to file a complaint with the NJ Dep't of Consumer AffairsThey explained that I have the right to have a LICENSED, INSURED general contractor fix my homePenyak sent unlicensed, uninsured handymen who didn't even have business cards, let alonea contracting licenseIt took me weeks to get Penyak to send me their insurance carrier's name! They finally sent a licensed contractor - he installs WINDOWS! The guy smelled of marijuana and had trouble using his measuring tool.NO ONE should ever have to go through this nightmare simply because they had a new roof installed.Now, I must take more time from work to get estimates from REAL General ContractorsI don't trust that Penyak will pay for one of them to perform the repairs, so I am working with the Dep't of Consumer Affairs on that Regards, [redacted]
Complaint: [redacted]
I am rejecting this response because:
Penyak Roofing is a rip-off. They padded my bill and delayed repair of damages their workers did to my house for OVER 2 MONTHS!The consumer should be warned about their deceptive business practices. I hope consumers are able to see my complaint so that they can be warnedabout negligent businesses such as Penyak Roofing.I had to file a complaint with the Revdex.com AND the NJ Consumer Affairs Dep't in order to resolve this complaint.Penyak still has not sent me my roof warranty. I suppose I'll need to file another complaint about that.I expect problems with the new roof after their shoddy work, so you'll hear from me again when I have to fight them to uphold their warranty.Let the public be warned!
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: Penyak Roofing should be ashamed of themselves! For the past 6 weeks, my home has been in complete disarray - one bedroom and one bathroom are completely useless.My family visiting from out of state had to spend money on a hotel because I had no viable bedroom or bathroom for them. I have had to take 6 partial days off from my job to accommodate a parade of unskilled"handy" men who tramped through my home, scratching their heads and saying the job was too big for them. WHY would anyone NOT cooperate with the company who damaged their home if they were trying toreturn my home to its original condition?I asked for a licensed, insured contractor and they kept sending goofball handy men who wandered around my home dazed and confused. Every handyman they sent me told me the same story: "[redacted] Penyak will try to do a patch job because he always takes the cheap way out".6 days off work, a bunch of unlicensed, uninsured laborers, many unreturned calls ([redacted] Penyak should have phoned me the first day it happened: he finally called me one month after his employees damaged my home).They promised a "discount" on the roof invoice because of my major inconvenience. Instead, they sent a final bill with extra unauthorized charges- it is illegal to send an invoice until the job is completed. THE JOB IS NOT COMPLETED.6 weeks after the damages, they tell ME to find my own contractor! I wish I had done that in the first place, but they begged me to let them "make things right". 6 weeks later, Noting has been done.They say I don't call them....I wonder how we made 6 appointments for unskilled laborers to give estimates if we didn't speak?I have had to file a complaint with the NJ Dep't of Consumer Affairs. They explained that I have the right to have a LICENSED, INSURED general contractor fix my home. Penyak sent 5 unlicensed, uninsured handymen who didn't even have business cards, let alonea contracting license. It took me 5 weeks to get Penyak to send me their insurance carrier's name! They finally sent a licensed contractor - he installs WINDOWS! The guy smelled of marijuana and had trouble using his measuring tool.NO ONE should ever have to go through this nightmare simply because they had a new roof installed.Now, I must take more time from work to get estimates from REAL General Contractors. I don't trust that Penyak will pay for one of them to perform the repairs, so I am working with the Dep't of Consumer Affairs on that.
Regards,
[redacted]
We trying to ammend the damaged ceiling issues with this homeowner. First lack of communication, she would not answer the phone nor return our phone calls. We sent numerous contractors to fix her problem and she did not like any of them and she threw them out. Instead of sending out yet another...
contractor, we then suggested she find her own contractor that she would be happy with and advise us of the cost to repair the ceilings and we would make any monitory adjustments necessary. She responded quite the opposite saying that WE did not like the contractors that were sent. At this point, we are waiting for estimates from homeowner for the damage repair.
Complaint: [redacted] I am rejecting this response because: Penyak Roofing is a rip-offThey padded my bill and delayed repair of damages their workers did to my house for OVER MONTHS!The consumer should be warned about their deceptive business practicesI hope consumers are able to see my complaint so that they can be warnedabout negligent businesses such as Penyak Roofing.I had to file a complaint with the Revdex.com AND the NJ Consumer Affairs Dep't in order to resolve this complaint.Penyak still has not sent me my roof warrantyI suppose I'll need to file another complaint about that.I expect problems with the new roof after their shoddy work, so you'll hear from me again when I have to fight them to uphold their warranty.Let the public be warned! Regards, [redacted]
This matter with the homeowner has been settled as of October 8,
Complaint: [redacted] I am rejecting this response because: Penyak Roofing should be ashamed of themselves! For the past weeks, my home has been in complete disarray - one bedroom and one bathroom are completely useless.My family visiting from out of state had to spend money on a hotel because I had no viable bedroom or bathroom for themI have had to take partial days off from my job to accommodate a parade of unskilled"handy" men who tramped through my home, scratching their heads and saying the job was too big for themWHY would anyone NOT cooperate with the company who damaged their home if they were trying toreturn my home to its original condition?I asked for a licensed, insured contractor and they kept sending goofball handy men who wandered around my home dazed and confusedEvery handyman they sent me told me the same story: " [redacted] Penyak will try to do a patch job because he always takes the cheap way out"days off work, a bunch of unlicensed, uninsured laborers, many unreturned calls ( [redacted] Penyak should have phoned me the first day it happened: he finally called me one month after his employees damaged my home).They promised a "discount" on the roof invoice because of my major inconvenienceInstead, they sent a final bill with extra unauthorized charges- it is illegal to send an invoice until the job is completedTHE JOB IS NOT COMPLETEDweeks after the damages, they tell ME to find my own contractor! I wish I had done that in the first place, but they begged me to let them "make things right"weeks later, Noting has been done.They say I don't call them....I wonder how we made appointments for unskilled laborers to give estimates if we didn't speak?I have had to file a complaint with the NJ Dep't of Consumer AffairsThey explained that I have the right to have a LICENSED, INSURED general contractor fix my homePenyak sent unlicensed, uninsured handymen who didn't even have business cards, let alonea contracting licenseIt took me weeks to get Penyak to send me their insurance carrier's name! They finally sent a licensed contractor - he installs WINDOWS! The guy smelled of marijuana and had trouble using his measuring tool.NO ONE should ever have to go through this nightmare simply because they had a new roof installed.Now, I must take more time from work to get estimates from REAL General ContractorsI don't trust that Penyak will pay for one of them to perform the repairs, so I am working with the Dep't of Consumer Affairs on that Regards, [redacted]
Complaint: [redacted]
I am rejecting this response because:
Penyak Roofing is a rip-off. They padded my bill and delayed repair of damages their workers did to my house for OVER 2 MONTHS!The consumer should be warned about their deceptive business practices. I hope consumers are able to see my complaint so that they can be warnedabout negligent businesses such as Penyak Roofing.I had to file a complaint with the Revdex.com AND the NJ Consumer Affairs Dep't in order to resolve this complaint.Penyak still has not sent me my roof warranty. I suppose I'll need to file another complaint about that.I expect problems with the new roof after their shoddy work, so you'll hear from me again when I have to fight them to uphold their warranty.Let the public be warned!
Regards,
[redacted]
This matter with the homeowner has been settled as of October 8, 2014.
Complaint: [redacted]
I am rejecting this response because: Penyak Roofing should be ashamed of themselves! For the past 6 weeks, my home has been in complete disarray - one bedroom and one bathroom are completely useless.My family visiting from out of state had to spend money on a hotel because I had no viable bedroom or bathroom for them. I have had to take 6 partial days off from my job to accommodate a parade of unskilled"handy" men who tramped through my home, scratching their heads and saying the job was too big for them. WHY would anyone NOT cooperate with the company who damaged their home if they were trying toreturn my home to its original condition?I asked for a licensed, insured contractor and they kept sending goofball handy men who wandered around my home dazed and confused. Every handyman they sent me told me the same story: "[redacted] Penyak will try to do a patch job because he always takes the cheap way out".6 days off work, a bunch of unlicensed, uninsured laborers, many unreturned calls ([redacted] Penyak should have phoned me the first day it happened: he finally called me one month after his employees damaged my home).They promised a "discount" on the roof invoice because of my major inconvenience. Instead, they sent a final bill with extra unauthorized charges- it is illegal to send an invoice until the job is completed. THE JOB IS NOT COMPLETED.6 weeks after the damages, they tell ME to find my own contractor! I wish I had done that in the first place, but they begged me to let them "make things right". 6 weeks later, Noting has been done.They say I don't call them....I wonder how we made 6 appointments for unskilled laborers to give estimates if we didn't speak?I have had to file a complaint with the NJ Dep't of Consumer Affairs. They explained that I have the right to have a LICENSED, INSURED general contractor fix my home. Penyak sent 5 unlicensed, uninsured handymen who didn't even have business cards, let alonea contracting license. It took me 5 weeks to get Penyak to send me their insurance carrier's name! They finally sent a licensed contractor - he installs WINDOWS! The guy smelled of marijuana and had trouble using his measuring tool.NO ONE should ever have to go through this nightmare simply because they had a new roof installed.Now, I must take more time from work to get estimates from REAL General Contractors. I don't trust that Penyak will pay for one of them to perform the repairs, so I am working with the Dep't of Consumer Affairs on that.
Regards,
[redacted]
We trying to ammend the damaged ceiling issues with this homeowner. First lack of communication, she would not answer the phone nor return our phone calls. We sent numerous contractors to fix her problem and she did not like any of them and she threw them out. Instead of sending out yet another...
contractor, we then suggested she find her own contractor that she would be happy with and advise us of the cost to repair the ceilings and we would make any monitory adjustments necessary. She responded quite the opposite saying that WE did not like the contractors that were sent. At this point, we are waiting for estimates from homeowner for the damage repair.