My fiancé and I purchased a white ford explorer from tru auto sales on September 21, We received a temporary tag that expired on the 30th of SeptemberOn September 29,the sales man name Kenneth called and asked if he could take pictures of the vehicle for a photo album he was putting togetherAt that time my fiance informed he that we needed a new tagWe went into to the dealership on the 30thKenneth took photos of the vehicle and issued a new temporary tag which expired on the 08th of October On that date we contacted him again to find out when we would receive a hard plateHe then told us the contract had been canceled and we needed to return the truck for a full refundMy fiancé asked why weren't we contacted about this matter? Kenneth was speechlessI told my fiance that we need to contact the company who financed the carDue to it being a weekend we told Kenneth we would return it on Monday after we verify the information with the finance companyMon
My fiancé and I purchased a white ford explorer from tru auto sales on September 21, We received a temporary tag that expired on the 30th of SeptemberOn September 29,the sales man name Kenneth called and asked if he could take pictures of the vehicle for a photo album he was putting togetherAt that time my fiance informed he that we needed a new tagWe went into to the dealership on the 30thKenneth took photos of the vehicle and issued a new temporary tag which expired on the 08th of October On that date we contacted him again to find out when we would receive a hard plateHe then told us the contract had been canceled and we needed to return the truck for a full refundMy fiancé asked why weren't we contacted about this matter? Kenneth was speechlessI told my fiance that we need to contact the company who financed the carDue to it being a weekend we told Kenneth we would return it on Monday after we verify the information with the finance companyMon