Highland Autoworks, LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: With all other dealings I have ever had, I one year contract means a one year contract Not a day over!!! I thought that was what I had It says "Service Agreement Schedule for one year" I think it is a very, very underhanded and misleading practice by this company to do business this way I just want to register a complaint with the Revdex.com that I am not satisfied with this company I have sent them a written notice and me and my friends will never do business with them again And, by the way, I did not receive a call from them on 11/ If they called, they did not leave a message Regards, [redacted]

Please note that this has been resolved however I would never recommend Moxie Pest Control. Thank you for your help. *** ***

To Whom it may concern,On October 6, 2016, *** signed a contract with our company that states " This agreement shall be continued for a minimum period of YearAfter the initial year period, service will continue until cancelled with a day Written Notice prior to the due date of your next
Quarterly ServiceIf service is not canceled before the day period, you will be responsible for the amount of the following Quarterly Service." We did not receive a Written Notice days prior to the due date of the Quarterly Service and were unaware that she was wanting to cancel the serviceWe called and Left a Message on 11/17/at 1:20pm letting her know that we would have a technician out her home on 11/19/to service the exterior of the homeThe Quarterly Services are for the exterior only unless the interior is requested by the home ownerWe completed the Quarterly Service on the home and treated the full exterior on 11/19/2016. We would be happy to schedule a Free Retreat to have a technician come back out to complete the interior of the home if she feels that it is needed. ThanksMoxie Pest Control

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:  With all other dealings I have ever had, I one year contract means a one year contract.  Not a day over!!! I thought that was what I had.  It says "Service Agreement Schedule for one year".  I think it is a very, very underhanded and misleading practice by this company to do business this way.  I just want to register a complaint with the Revdex.com that I am not satisfied with this company.  I have sent them a written notice and me and my friends will never do business with them again.  And, by the way, I did not receive a call from them on 11/17.  If they called, they did not leave a message.
Regards,
[redacted]