Highland Commons Apartments

Case Number # [redacted] To whom it may concern: We received an application on Alison [redacted] dated 7/13/It clearly states on the application that Ms [redacted] signed that $in non-refundableThe monthly amount of income that she wrote on her application was $4150.00-Employment and $200.00- child supportWhich is $52,total annual incomeOur max limits for that unit and occupants is $52,Which she qualified based on the information she provided on her applicationOn July 15th, I as the Manager requested paystubs, because we had not received the employment verification back from her employerWhen I received her paystubs on July 15th I advised Ms [redacted] that she was overqualified to live here, and her $holding fee would be refundedIn the meantime, her employer returned the employment verification that showed her even more over income for the next months, with bonus and increaseI explained this to Ms [redacted] on numerous occasionsThank you, [redacted]

Case Number #[redacted] To whom it may concern: We received an application on Alison [redacted] dated 7/13/15. It clearly states on the application that Ms. [redacted] signed that $35.00 in non-refundable. The monthly amount of income that she wrote on her application was...

$4150.00-Employment and $200.00- child support. Which is $52,200.00 total annual income. Our max limits for that unit and 2 occupants is $52,440.00. Which she qualified based on the information she provided on her application. On July 15th, I as the Manager requested 6 paystubs, because we had not received the employment verification back from her employer. When I received her paystubs on July 15th I advised Ms. [redacted] that she was overqualified to live here, and her $100.00 holding fee would be refunded. In the meantime, her employer returned the employment verification that showed her even more over income for the next 12 months, with bonus and increase. I explained this to Ms. [redacted] on numerous occasions. Thank you, [redacted]

Case Number #[redacted] To whom it may concern: We received an application on Alison...

[redacted] dated 7/13/15. It clearly states on the application that Ms. [redacted] signed that $35.00 in non-refundable. The monthly amount of income that she wrote on her application was $4150.00-Employment and $200.00- child support. Which is $52,200.00 total annual income. Our max limits for that unit and 2 occupants is $52,440.00. Which she qualified based on the information she provided on her application. On July 15th, I as the Manager requested 6 paystubs, because we had not received the employment verification back from her employer. When I received her paystubs on July 15th I advised Ms. [redacted] that she was overqualified to live here, and her $100.00 holding fee would be refunded. In the meantime, her employer returned the employment verification that showed her even more over income for the next 12 months, with bonus and increase. I explained this to Ms. [redacted] on numerous occasions. Thank you, [redacted]

Review: I went to rent an apartment and filled out the application, lease and gave money for a non refundable application fee. I was told I qualified using my 2 last paystubs on site. The leasing agent walked over to the calculator and said I qualified. Later I was told I did not qualify based on the 2 same paystubs and I was denied and could not get my money back. How many people do they do this to?Desired Settlement: I want my money back

Business

Response:

Case Number #[redacted] To whom it may concern: We received an application on Alison [redacted] dated 7/13/15. It clearly states on the application that Ms. [redacted] signed that $35.00 in non-refundable. The monthly amount of income that she wrote on her application was $4150.00-Employment and $200.00- child support. Which is $52,200.00 total annual income. Our max limits for that unit and 2 occupants is $52,440.00. Which she qualified based on the information she provided on her application. On July 15th, I as the Manager requested 6 paystubs, because we had not received the employment verification back from her employer. When I received her paystubs on July 15th I advised Ms. [redacted] that she was overqualified to live here, and her $100.00 holding fee would be refunded. In the meantime, her employer returned the employment verification that showed her even more over income for the next 12 months, with bonus and increase. I explained this to Ms. [redacted] on numerous occasions. Thank you, [redacted]