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Highland Hospital

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Highland Hospital Reviews (2)

Initial Business Response / [redacted] (1000, 22, 2015/08/18) */ - The patients insurance company sent the patient a check to cover the total charges of $1,If the patient signs the check over to Alameda Health Systems it would then stop further collectionsIf the patient fails to do so, she may also be liable for any additional charges from Alliance One I also tried to contact the patient at the number provided (XXX-XXX-XXXX) which is not going throughI'm not sure if their having problems with their phone service or if it was disconnected Initial Consumer Rebuttal / [redacted] (3000, 24, 2015/08/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) Hello - I moved about two days after this happensI have been trying to call your billing speaking with Ms [redacted] and she said she didn't have any information for meI can make payment for the amount but I don't know how to do this I don't know where to send the money too! Please give me instructions Final Business Response / [redacted] (1000, 32, 2015/10/06) */ First response to Revdex.com 08/18/ Second response today 09/30/- Statement mailers were sent to the patient on 10/25/14, 11/24/14, 12/24/and 01/23/Due to lack of payment the account in the amount of $1,was sent to Alliance One for further collectionsPer Blue Cross they sent the patient a check for $1,to pay the claim in fullOn 09/04/the patient paid $1,leaving an open balance of $ The amount of $remains due with Alliance One until the patient contacts them and satisfies the balance due Final Consumer Response / [redacted] (3000, 34, 2015/10/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) Hello Blue Cross accidentally sent payment for $which was paid in full to Highland Hospital when I realized the mistakeBlue Cross did NOT send a check for $1,they sent a check for $1,which has been paid in full to Highland HospitalThere is no balance owedPlease correct this error

Initial Business Response /* (1000, 22, 2015/08/18) */
- The patients insurance company sent the patient a check to cover the total charges of $1,474.00. If the patient signs the check over to Alameda Health Systems it would then stop further collections. If the patient fails to do so, she may...

also be liable for any additional charges from Alliance One.
I also tried to contact the patient at the number provided (XXX-XXX-XXXX) which is not going through. I'm not sure if their having problems with their phone service or if it was disconnected.
Initial Consumer Rebuttal /* (3000, 24, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Hello - I moved about two days after this happens. I have been trying to call your billing speaking with Ms [redacted] and she said she didn't have any information for me. I can make payment for the amount but I don't know how to do this I don't know where to send the money too! Please give me instructions.
Final Business Response /* (1000, 32, 2015/10/06) */
First response to Revdex.com 08/18/15.
Second response today 09/30/15 - Statement mailers were sent to the patient on 10/25/14, 11/24/14, 12/24/14 and 01/23/15. Due to lack of payment the account in the amount of $1,474.00 was sent to Alliance One for further collections. Per Blue Cross they sent the patient a check for $1,474.00 to pay the claim in full. On 09/04/15 the patient paid $1,424.00 leaving an open balance of $50.00.
The amount of $50.00 remains due with Alliance One until the patient contacts them and satisfies the balance due.
Final Consumer Response /* (3000, 34, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Hello.
Blue Cross accidentally sent payment for $1424.00 which was paid in full to Highland Hospital when I realized the mistake. Blue Cross did NOT send a check for $1,474.00 they sent a check for $1,424.00 which has been paid in full to Highland Hospital. There is no balance owed. Please correct this error.

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