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Highland Roofing of North Carolina

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Reviews Highland Roofing of North Carolina

Highland Roofing of North Carolina Reviews (2)

Mr [redacted] was paid to do roofing on my house in May. He constantly stalled and I asked for a refund. Have not recieved all of the money yetRegretfully I hired Mr.[redacted] to replace my roof on May 31 2014. I paid him a deposit of $5135 which he deposited that same day, I was told he would begin work in a couple of weeks. That when delay after delay started happening. I understood that the rain we had over the summer caused a few delays but it didn't rain every single day. Mr. [redacted] would call and say that he was delivering the roofing supplies and would never show up. Finally on August 26th, after feeling taken advantage of, I called him and told I wanted a refund. He said he would have it to me by September 1st. No check arrived so I gave him another couple of days. My son called on the 3rd day when no check arrived and found that the humber he had on his sign was disconnected. My son did some research and found that all of his business numbers had been disconnected. That's wehn I knew for sure that I wasn't dealing with a reputable company. My son finally tracked down a cell phone number and Mr. [redacted] fessed up that he didn't have the money and would send it in a couple of weeks. Once again the money was delayed and he kept giving me3 excuses. I received a check for $1500 on October 2nd. I then had to wait again for a number of weeks to get another $1500 installment There is still a balance of $2150 that is due. Once again we had we call him to chase down my money. The last week of November my son called was told that he would pay the remaining balance by December 1st and once again I received no check. we have had to make call after call to no avail. Now he is saying he doesn't know when he can pay me. What I don't understand is what happened to the money I gave him for the roof and how was he going to do it if he can't pay me back now? We finally found a reputable company to do the roof. I feel foolish for gving him the money up front, but my husband has used him before so we thought we could trust him and obviously that is not the case. I feel like I have been fully taken advantage of and Mr. [redacted] does not seem to be in any hurry to pay me back. I am handicapped and live on a very fixed income so this is a lot of money to have just floating out there. His promises lasted about as long as the printing on the sign he put in our yard. I broke my shoulder the week before Thanksgiving and will need to put in a ramp so I need my money. He has no right to hold it hostage.Desired SettlementI want the $2135 Mr. [redacted] owes me paid immediately. I have been patient enough.Business Response /[redacted]/Business states that this complaint is resolved. A refund was mailed on 1/31/14.

I gave [redacted] owner 4,000 deposit to replace my roof. Did not return phone calls or keeps appts. called cancelled him.owes me 650.00 This complaint is concerning [redacted]. Owner of Highland Roofing LLC. On 12/15/15 Mr. [redacted] came to my home to give me a free quote to replacing my roof.I did ask him why he did not go on my roof to inspect it. He told me he didn't need to.We spoke for a while. I wanted to get to know him before I gave him any money. He talked about my antiques and how he also collects them. He did build up my trust in him. I gave him a deposit of 4,000 in cash. I had to ask him for a receipt. The quote was for 6,500. We did have a lot of rain around that time but I was starting to get worried that he was not calling me or emailing me having that kind of money for so long.My insurance co. wanted him to take pictures of the gutters and send the quote to my Insurance Co. I called Mr [redacted] to make an appt. to come to my home a few days later aprox Dec 31/15. He never showed up. So I called him he finally came to my house. But he did not take pictures of the gutters or did he forward any thing at all to my Insurance co. I knew something was wrong. I checked the internet I was so sorry that I gave him such a large amount of my insurance money. This man has hurt a lot of people and took a lot of money. Also on hes other companies "Handy Helpers" On Jan. 2, 2016 I cancelled him. He E mail me with abusive email stating that he would not refund my money for 30 days. and I would be charged for fees of 650.00. I then immediately retained a Attorney. I had to barrow 1,200 for this. The end result was. My Attorney wrote Mr. [redacted] a letter stating that if he wanted to avoid a lawsuit will include a claim for unfair and deceptive trade practices. I could not afford to bring him to court with my Attorney. Mr. [redacted] took 650.00 from my 4,000. I do not have attorney. Mr. [redacted] has my 650.00. He came to my house ONLY! twice and talked about antiques and how he can not lower the price on the roof.How can he possibly justify keeping 650.00 of my money. He did not what so ever earned that money.Desired SettlementHe must return my 650.00 to me immediately. Business Response I gave her an estimate for $6800. She insisted that I do the job for $6500. I agreed. She accepted the contract. She then tried to have me lower my price to $6200 after the fact. She insisted that her insurance company would only give her $2200 for her remaining recoverable depreciation. She had already given me a $4000 retainer on the job, hence $6,200. I refused to drop the price from $6500 to $6200. She then asked me to send an invoice, before work was even done, to her insurance company stating that I had charged $7,800. I refused to commit insurance fraud and told her that. She also had me come over and provide estimates for gutter damage and interior garage work. All in all, she wasted my time, lied to me and her insurance company, tried to have me commit insurance fraud. I decided not to work for her and told her that she owed me $650 for my 5-6 hours of time associated with her shenanigans. Her attorney sent a letter and called me. They accepted the emai and verbal agreement of $4000 less $650. I forwarded the funds withing one week, $3350. Matter was settled. She is just upset that she wasn't able to completely scam another contractor. She lives at [redacted] in [redacted] NC.Consumer Response I can not believe how this man can lie the way he dose. I did most certainly retained a Attorney after I read about money he has taken this from other people. Also the same thing with his other business "Handy Helpers" I knew what and who I was up against. He has done this before. I could not keep my Attorney because I just could not afford to go to court to get the balance of the deposit of 4,000.00 that he still owe's me 650.00. [redacted] called another person he worked for a name he called them "a player". And now he says that I wanted him to commit fraud.This man lies. He knew when he walk in my door that I was Christian woman, and a Senior citizen and without a doubt in my mined he took advantage of my kindness. The down payment I gave him was to much I know that now. I did trust him and I am so sorry I did. I just had my roof done for much less then the quote [redacted] Highland roofing LLC gave me. My new roof is beautiful with quality Architectural shingles and the roofing company was very good. Respectful of me and also they are in good standing with the Revdex.com. and only took a deposit of 200.00. Also they submitted the invoice papers to my Insurance co. before they did my roof for the exact amount that the roofing Co. charged me to complete the roof no more no less. Everything [redacted] "Highland roofing LLC" wrote about me was an outrageous lie. Even to the part that he wouldn't do my roof . Not true. On the contrary I was not going to trust him to do my Roof . He will just say bad things about people I guess in his mind it gives him the right to hold and keep there money. When he wrote the word fraud with reference to me that is a defamation of my Character. And also that is a very serious allegation to accuse someone of doing. I want my 650.00 he owes me it belongs to me. He did not earn that money. I don't know how he sleeps at nightFinal Business Response I am sorry That you have to create this fiction. People can go to my website and see testimonials of clients. I have been in business for 29 years and have served the public very well. I am sorry that I even offered to work for you. I understand that the previous roofer, the one doing alot of work in the neighborhood, backed away from your shenanigans. I also understand that your fence contractor was made to do three times the job than was originally contracted for, being paid the same initial price. It also appears that several other contractors were abused by you. I will continue to pray for you. Good luck and please treat people with respect.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) This is not the first time a contractor has took advantage of me boy that is the truth!. Because of me being alone that is just a fact. If I knew you have a Police record with a mugshots I would Have never let you in my door.You have upset me to no end.And your wrong about the roofers. Funny how you say you are going continue to Pray for me after I last stated I was a Christian.I hope no ever hires you.I want my 650.00 back now you did not earn that money

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Description: Roofers, Flat Roofers, Hail Repair, Basement Waterproofing, Water Proofers, Contractor - Metal Roofing, Commercial Roofing

Address: 3016 Hillsborough St, Raleigh, North Carolina, United States, 27607

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