Sign in

Highland Street Svc

Sharing is caring! Have something to share about Highland Street Svc? Use RevDex to write a review
Reviews Highland Street Svc

Highland Street Svc Reviews (2)

I went to the shop like a month ago for a tune up they charged me 180 for it I ddnt get a receipt, after he finsh the tune up he said ther is a gasket problem then he said "my freind come tomorow i'll fix the gasket for cheap for you" me thinking he is a good guy I said ok, he charged me 90 for that , after I went I dont what they wer doing with my car to fix the gasket it took them like a 2 hours to fix but charged me 90 , then they said I have a bad axel on the driver side of the car im like ok i'll come tomorow but ended up coming the next week and still give me no receipt after that happen I drive the car the abs light comes on im like whats wrong he said some guy will take the abs light off for free for me I said ok so I went to the guy but the guy couldn't take off the abs light off because he has to repair the car first and it will cost me 250 to get it fix it at that point I realized this guys been ripping off with a lot of money so I went back to the shop asked the boss to get theabs light off he said I have to pay 250 for it im like no then he said buy the part and he'll charge me less for labor im like no I cant keep coming back to you guys made me waste a lot of money then he said he'll go to the junk yard and get the part for cheap and he'll give a call,im like ok he never called ,I called the 3 day after I asked if he found the part from the junk yard and he said they dont have it but he'll give me a call as soon as he finds it , so today I started to drive my car and it over heat which it should never happen because since they did a tune up so I went ther asked them why my car over heat he said I gotta get a new engine I was like I cant do this no more this guys are doin something a illgal probly taking parts off my car maybe a lot who knows I couldve died driving the car I also noticed every time they fix my car they let me walk around the garage an d the laws dont allow that plus I dont think those guys have licesnse to fix carDesired Settlementi want at least 8000 for liability and get my car fixed by guys that are not licensed to do it which cost a lot of and made me lose my carBusiness Response In response to your letter regarding the consumer compliant this is my version - the consumer came to my station and we did the tune-up for him, changed the axle, and the valve cover gasket. He then came back and said he had a problem with his abs system. We told him he could get the part and we would install it and give him a discount on the installation. He agreed to this. Then he called us and told us he did not have the time so we told him we could try to get the used part for him. He agreed. Unfortunely we could not find a used part. We called him about this and told him what a new part would cost him. A few days later he came to the station and said his car was overheating. We then checked the car and found out he blew the engine because he continued to drive it instead of towing it to the garage as soon as he realized the car was overheating. I tried to contact him after I received your letter and he was very nasty to me so I hung up the phone on him and I contacted you. If you have any questions please contact me at (XXX) XXX-XXXX. My fax number is (XXX) XXX-XXXX. Thank you. [redacted]

I went to the shop like a month ago for a tune up they charged me 180 for it I ddnt get a receipt, after he finsh the tune up he said ther is a gasket problem then he said "my freind come tomorow i'll fix the gasket for cheap for you" me thinking he is a good guy I said ok, he charged me 90 for that , after I went I dont what they wer doing with my car to fix the gasket it took them like a 2 hours to fix but charged me 90 , then they said I have a bad axel on the driver side of the car im like ok i'll come tomorow but ended up coming the next week and still give me no receipt after that happen I drive the car the abs light comes on im like whats wrong he said some guy will take the abs light off for free for me I said ok so I went to the guy but the guy couldn't take off the abs light off because he has to repair the car first and it will cost me 250 to get it fix it at that point I realized this guys been ripping off with a lot of money so I went back to the shop asked the boss to get theabs light off he said I have to pay 250 for it im like no then he said buy the part and he'll charge me less for labor im like no I cant keep coming back to you guys made me waste a lot of money then he said he'll go to the junk yard and get the part for cheap and he'll give a call,im like ok he never called ,I called the 3 day after I asked if he found the part from the junk yard and he said they dont have it but he'll give me a call as soon as he finds it , so today I started to drive my car and it over heat which it should never happen because since they did a tune up so I went ther asked them why my car over heat he said I gotta get a new engine I was like I cant do this no more this guys are doin something a illgal probly taking parts off my car maybe a lot who knows I couldve died driving the car I also noticed every time they fix my car they let me walk around the garage an d the laws dont allow that plus I dont think those guys have licesnse to fix carDesired Settlementi want at least 8000 for liability and get my car fixed by guys that are not licensed to do it which cost a lot of and made me lose my carBusiness Response In response to your letter regarding the consumer compliant this is my version - the consumer came to my station and we did the tune-up for him, changed the axle, and the valve cover gasket. He then came back and said he had a problem with his abs system. We told him he could get the part and we would install it and give him a discount on the installation. He agreed to this. Then he called us and told us he did not have the time so we told him we could try to get the used part for him. He agreed. Unfortunely we could not find a used part. We called him about this and told him what a new part would cost him. A few days later he came to the station and said his car was overheating. We then checked the car and found out he blew the engine because he continued to drive it instead of towing it to the garage as soon as he realized the car was overheating. I tried to contact him after I received your letter and he was very nasty to me so I hung up the phone on him and I contacted you. If you have any questions please contact me at (XXX) XXX-XXXX. My fax number is (XXX) XXX-XXXX. Thank you. [redacted]

Check fields!

Write a review of Highland Street Svc

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Highland Street Svc Rating

Overall satisfaction rating

Description: Service Stations-Gasoline & Oil

Address: 77 Highland St, Worcester, Massachusetts, United States, 01609-2724

Phone:

Show more...

Add contact information for Highland Street Svc

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated