Hiles Brothers Companies

I've had nothing but courteous and punctual service from this company The ladies who answer the phone have always accommodated my needs as quickly as possible

I've had nothing but courteous and punctual service from this company. The ladies who answer the phone have always accommodated my needs as quickly as possible.

Hiles Brothers is the most courteous, helpful, and honorable company I've dealt with in a long time, possibly ever. My daughter and I are on our own now, and thank God for that, but in our run to safety we are having major financial difficulties. When our pipe burst during the insane cold snap in February 2016, our landlord and a local Lansford plumbing and heating guy worked together to charge us for repairs to the entire 70 year old heating system, $1500! I called Hiles for an estimate and their love for people showed on the phone. After scheduling an estimate they called back and told me that we might qualify for help from LiHEAP. They sent an amazingly decent man out to our house within an hour or two of our call to LiHEAP, and he immediately fixed a leaky pipe. He returned the next morning to work on the heating system, and was friendly, clean, decent and honorable. He did great work, too, and was astonished at the $1500 estimate from the other guy, which tells me their work would have been far cheaper, though the numbers weren't discussed with me. The county just returned to test the heating system and declared his work to be great, and all is well and good. The woman from the Action Committee assured us we did not cause the break, as the repair guy from Lansford claimed. This woman has 30 years service and told us that they at the Action Committee love Hiles Brothers, that they are a fantastic company. I agree wholeheartedly. I hope you at Hiles read this and know just how grateful we are, not just for the work done, or the referral to LiHEAP, but for the gentleman you sent who did his work happily, courteously, and well. I'm sorry I did not get his name, but please thank him for us, and thank you, too, for running your business the way you do, with honor and love for people.

I've had nothing but courteous and punctual service from this company. The ladies who answer the phone have always accommodated my needs as quickly as possible.