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Hillbilly Turf Reviews (2)

On 6/2/14, an internet order for 25 Zoysia grass slabs with sod plugger was placed with Hillbilly turf, [redacted], TN38372 and paid in full ($332.24) by my Noreast Daylilies [redacted] credit card with a note of shipping address to [redacted], MA 01730. I have a receipt (6/2/14) from [redacted]@bellsouth.net indicating full payment with the ship to address of [redacted], MA. Mr.[redacted] claims that he never received the [redacted], MA shipping address and instead shipped 90% of the order to my home address in[redacted], MA; it arrived on 6/12/14. The rest was shipped to [redacted], MA and arrived on 6/11/14. All boxes received were brought to the [redacted], MA shipping address, opened and examined. All sod slabs were tan in color with no green or yellow coloration and had a terrible stench like an open septic tank. Representative photographs were taken and attached to e-mails to Mr.[redacted]. He replied verbally by phone and by e-mail that all slabs had to be photographed. I did this,sent him e-mail colored photos of all slabs contained in one photo and a separate photo for each slab. I also stored the dead slabs according to his directions, but after storing the dead slabs for a bit, I then disposed of all of them as their stench was unbearable. I requested that Mr.[redacted] credit my [redacted] credit card for the full amount of $332.24. At my own expense, I returned the unused sod plugger to him and faxed a copy of the original receipt from [redacted]@bellsouth.net showing the paid amount and the [redacted] shipping address - no comment has been received from Hillbilly Turf or Mr.[redacted]. I also had to incur expenses to get sod from[redacted], MA to [redacted], MA and the strenuous effort of lifting the heavy boxes into my vehicle for the 2 hr round trip to [redacted], MA, which is a display garden for my daylily business (noreastdaylilies@verizon. net). The Zoysia grass plugs were to be used in bare spots surrounding the display garden. If Revdex.com needs photos let me know.Product_Or_Service: Zoysia Sod SlabsOrder_Number: Nor'east DayliliesAccount_Number: NoneDesired SettlementCredit my Visa credit card for $332.24 as quickly as possible.

Order placed in 2014 for 700 Sod plugs were delivered by UPS to the address provided customer and forewarned to me by PayPal. Customer called for status and tracking # while I was on a family vacation. She informed me the packages had been shipped to the wrong address. I responded it was the address received from credit card and the only one provided. I could tell I was dealing with one of those clients every small business owner dreads. I contacted UPS and had the packages diverted to her location. Then she called a couple days later stating the sod was dead. Ask her to take pictures of the dead sod slabs and offered to resend replacements. She stated the entire order was dead but never provided pictures of proof. Did I mention I was dealing with one of those clients that are never satisfied until they get something FREE...I sent a full a refund

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Description: Sod & Sodding Service

Address: 375 Freewill Ln, Savannah, Tennessee, United States, 38372-5640

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