Hillcrest Physician Services

Complaint: [redacted] I am rejecting this response because: Based on current HIPPA laws I am not asking about medical issues just billing disputes therefore I feel the business is hiding behind hippa to exclude me from getting help from the Revdex.comI request they answer my complaint directly through the Revdex.com Regards, [redacted]

Baylor Scott and White Health (BSW), is in receipt of a complaint filed with the Revdex.com, referenced as Case # [redacted] Federal and state laws generally prohibit covered entities, such as BSW, from disclosing patient information without a valid authorization.? Therefore, BSW is prohibited from providing any additional documentation or specific comments beyond the information disclosed personally by the complainant.? BSW can, however, provide very general information to address the allegations stated in the complaint.? BSW will conduct a review and will respond directly to the patientBSW will update the Revdex.com when issue is resolved.? BSW is committed to protecting the privacy of patient health information and all patient and consumer concerns are taken very seriously.? Thank you for the opportunity to provide this information.? If you have any questions, please feel free to contact my office at [redacted] .? ? ? ? [redacted] ***Manager, Department of Patient Relations?

Complaint: ***
I am rejecting this response because:
Based on current HIPPA laws I am not asking about medical issues just billing disputes therefore I feel the business is hiding behind hippa to exclude me from getting help from the Revdex.comI request they answer my complaint directly through the Revdex.com
Regards,
*** ***

Baylor Scott and White Health (BSW), is in receipt of a complaint filed with the Revdex.com, referenced as Case # ***Federal and state laws generally prohibit covered entities, such as BSW, from disclosing patient information without a valid authorization.? Therefore, BSW is
prohibited from providing any additional documentation or specific comments beyond the information disclosed personally by the complainant.? BSW can, however, provide very general information to address the allegations stated in the complaint.? BSW will conduct a review and will respond directly to the patientBSW will update the Revdex.com when issue is resolved.? BSW is committed to protecting the privacy of patient health information and all patient and consumer concerns are taken very seriously.? Thank you for the opportunity to provide this information.? If you have any questions, please feel free to contact my office at ***.? ? ? ? *** *** ***Manager, Department of Patient Relations?

Baylor Scott and White Health (BSW), is in receipt of a complaint filed with the Revdex.com, referenced as Case # [redacted]. Federal and state laws generally prohibit covered entities, such as BSW, from disclosing patient information without a valid authorization.  Therefore, BSW is...

prohibited from providing any additional documentation or specific comments beyond the information disclosed personally by the complainant. BSW can, however, provide very general information to address the allegations stated in the complaint.  BSW will conduct a review and will respond directly to the patient. BSW will update the Revdex.com when issue is resolved. BSW is committed to protecting the privacy of patient health information and all patient and consumer concerns are taken very seriously.  Thank you for the opportunity to provide this information.  If you have any questions, please feel free to contact my office at [redacted].       [redacted]Manager, Department of Patient Relations

Complaint: [redacted]
I am rejecting this response because:
Based on current HIPPA laws I am not asking about medical issues just billing disputes therefore I feel the business is hiding behind hippa to exclude me from getting help from the Revdex.com. I request they answer my complaint directly through the Revdex.com.
Regards,
[redacted]