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Hillcrest Property Management, Inc.

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Reviews Hillcrest Property Management, Inc.

Hillcrest Property Management, Inc. Reviews (7)

Hillcrest Property Management has been the management company for the Broadview Gardens West since December 1, having taken over management from another management companyThere is currently litigation involving Sharon *** and the Broadview Gardens West filed in the Circuit Civil Court of Cook County, Illinois Case Number ***This litigation is still pending and Hillcrest is an Agent for Broadview Gardens West Co-OpMuch of the substance of Ms***'s complaint is related to records received by Hillcrest from the Broadview Gardens West and their prior management companyThe litigation, which continues, was filed prior to our engagement as property managerThis information is provided in response to your request for clarificationSCOTT ***Vice PresidentHillcrest Property Management** ** *** *** *** ***Lombard, IL 60148*** *** Direct Line

Final Consumer Response /* (450, 7, 2014/03/05) */
The consumer indicated ONLINE that the business responded to this complaint to his/her satisfactionHe/she also stated:
Hillcrest Property Management said they will do a better job in the future clearing driveways, but did pass blame off
onto the Homeowners Association in regards to their policyIt took days to get a response and one that is minimally satisfactoryI will be closing this complaint, however, if the situation continues I will be filing and leaving the complaint to be dealt with accordingly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hillcrest Property Management has been the management company for the Broadview Gardens West Co-Op since December 1, 2015 having taken over management from another management company. There is currently litigation involving Sharon [redacted] and the Broadview Gardens West Co-Op filed in the Circuit Civil Court of Cook County, Illinois Case Number [redacted]. This litigation is still pending and Hillcrest is an Agent for Broadview Gardens West Co-Op.Much of the substance of Ms. [redacted]'s complaint is related to records received by Hillcrest from the Broadview Gardens West Co-Op and their prior management company. The litigation, which continues, was filed prior to our engagement as property manager.This information is provided in response to your request for clarification.SCOTT [redacted]Vice PresidentHillcrest Property Management[redacted]Lombard, IL 60148[redacted] Direct Line

At the present time we are unable to fully and completely respond to Ms. [redacted]'s complaint due to the complexity of the issues, the voluminous number of e-mails back and forth between attorneys, our Bookkeeping Department and Ms. [redacted].
Hillcrest Property...

Management took over the management of Ms. [redacted]'s association from another management company and, candidly, the books are records provided, which took an incredible amount of time to receive, were not in the best condition.It is my understanding that at the time we took over management Ms. [redacted] was involved in a Forcible Entry & Detainer Action that was begun prior to our engagement. It is my further understanding that the parties to that litigation, which does not include Hillcrest Property Management, have been attempting to come to a final resolution of issues. Last week our Bookkeeper for this Association, Cynthia Good, forwarded current financial information to the attorneys for the Association, [redacted] and, I believe that the litigation has or shortly will be concluded.
Ms. [redacted] believed and continues to believe that the balances due and owing on her account are inc[redacted]ect. However, in reviewing an incredible number of e-mails back and forth I am of the opinion that the balances we have provided are, in fact, c[redacted]ect and properly reflect all charges and payments made on each of the three (3) units that Ms. [redacted] owns.

First, we are very sorry for the inconvenience that the inadvertent withdrawal caused. We reversed that as soon as we became aware of the problem.By now, our check in the amount of $36.00 should have been received as reimbursement for the bank charge that was incurred.I trust that this matter has...

now been resolved to everyone's satisfaction. [redacted]Executive Vice PresidentHillcrest Property Management[redacted]
[redacted]
[redacted]  [redacted]

At the present time we are unable to fully and completely respond to Ms. [redacted]'s complaint due to the complexity of the issues, the voluminous number of e-mails back and forth between attorneys, our Bookkeeping Department and Ms. [redacted].Hillcrest Property Management took over the management of Ms....

[redacted]'s association from another management company and, candidly, the books are records provided, which took an incredible amount of time to receive, were not in the best condition.It is my understanding that at the time we took over management Ms. [redacted] was involved in a Forcible Entry & Detainer Action that was begun prior to our engagement. It is my further understanding that the parties to that litigation, which does not include Hillcrest Property Management, have been attempting to come to a final resolution of issues. Last week our Bookkeeper for this Association, Cynthia Good, forwarded current financial information to the attorneys for the Association, [redacted] and, I believe that the litigation has or shortly will be concluded.Ms. [redacted] believed and continues to believe that the balances due and owing on her account are inc[redacted]ect. However, in reviewing an incredible number of e-mails back and forth I am of the opinion that the balances we have provided are, in fact, c[redacted]ect and properly reflect all charges and payments made on each of the three (3) units that Ms. [redacted] owns.

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