*** first contacted me on 4-about his account via emailI contacted the email on the website and didn't reach the right person till April 21"He said in the email he works during business hours and he wanted a refundit was hard to get in touch with him because of his scheduleWe don't
Just issue refunds to people from random emails we receive on Our websiteWe try to protect our customersWhen we finally confirmed his identity, we issued a refundWe issue checks two times a monthThat's the way we have done it for years and nobody has ever complained to my knowledgeresponded to each email received for *** in a timely fashion and explained how the refund policy workedI never said we wouldn't refund him in fully 100%stili do know why he wanted a refund in the first placeI am very upset with this whole thing considering the last email received he was satisfied and refundedI don't feel We dig anything other thân provide helpful service to ***,Thank you,*** ***
*** first contacted me on 4-about his account via emailI contacted the email on the website and didn't reach the right person till April 21"He said in the email he works during business hours and he wanted a refundit was hard to get in touch with him because of his scheduleWe don't
Just issue refunds to people from random emails we receive on Our websiteWe try to protect our customersWhen we finally confirmed his identity, we issued a refundWe issue checks two times a monthThat's the way we have done it for years and nobody has ever complained to my knowledgeresponded to each email received for *** in a timely fashion and explained how the refund policy workedI never said we wouldn't refund him in fully 100%stili do know why he wanted a refund in the first placeI am very upset with this whole thing considering the last email received he was satisfied and refundedI don't feel We dig anything other thân provide helpful service to ***,Thank you,*** ***