Himalayan Trading Company

I ordered a salt lamp back on April 10 2018. They charged my credit card $79.99 but never sent me the lamp. I have tried 3 times to contact them with no response. Please help me get my lamp from them. Thank you.

I ordered from this company back on August 11th. My order was 2 salt lamps plus an extra light bulb. To this date I have not received these items. I have called numerous times, left message as well as left emails on the email address they have everyone contact. I left all information regarding my order and no one has ever replied back or called back. I have asked for tracking information, status of order and nothing. They took my money and now I do not know how to even get a refund if I cannot get a person to speak with. Therefore this company is a scam!

I placed an order with the Himalayan Salt Co for a salt lamp on July 19th, 2018. Order # ***. They promptly charged me $34.98 then next day. I have still not received the product. I saw that it can take 2-4 weeks for the product to ship but it has been longer. I sent two e-mails to [email protected] on August 27th requesting that the products be sent or my money be refunded. At this point, I would just like my money back. Thank you.

I placed an order with this company March 25th, 2018 for over $100. One of the items said back ordered until May. I was fine with the wait but when May came, my items never arrived. I emailed the company for the first time in regards to not receiving my items on June 26th. Plenty of time for them to still send it if it came in stock in May. They never responded to my email at all to let me know what is going on with my order. I emailed again on July 11th and July 20th, still no response from them. In August I saw them post to *** and replied with a comment that I have not received my order that I placed back in March. They never emailed me back or responded to my comment. I got a notification from *** saying that my order has been processed and is ready for *** on August 6th. It is now August 28th and it just finally said departure scan. I still have not received any communication from anyone via email or *** from their “customer service.” I am very disappointed with this company and will never be buying from them again. Let’s hope it doesn’t take another month for me to actually receive my order.

I purchased 2 salt lamps. They both came damaged. Wanted a refund, they said only if I returned the damaged lamps. I returned the 2 lamps, requesting my refund in the amount of $99.98. I still haven't received my refund and they won't communicate with me. I would also like to add that I had to pay $32.86 to return the damaged lamps and I will not get reimbursed for that cost.....I am out alot of money.