In regard to the complaint Received on May 29, ID of [redacted] It is standard procedure for our company to send out letters regarding any past due payments on any accountIt is unfortunate that Ms [redacted] has become confused as to the status of her account we will continue to work with Ms [redacted] privately to try to resolve the issues with her accountAs far as the for sale sign on her property we have no knowledge of that as it is not our company practice to put up for sale signs on any property we have.In regard to the lock on the gate leading to her property that lock was not put there by us and we have received information that the lock is just hanging there and is not actually locked so she can access her property at any timeWe are willing to work with Ms [redacted] to get this matter resolved and would welcome the opportunity to have her come to our office to go over her account Respectfully, [redacted]
In regard to the complaint Received on May 29, ID of [redacted] It is standard procedure for our company to send out letters regarding any past due payments on any accountIt is unfortunate that Ms [redacted] has become confused as to the status of her account we will continue to work with Ms [redacted] privately to try to resolve the issues with her accountAs far as the for sale sign on her property we have no knowledge of that as it is not our company practice to put up for sale signs on any property we have.In regard to the lock on the gate leading to her property that lock was not put there by us and we have received information that the lock is just hanging there and is not actually locked so she can access her property at any timeWe are willing to work with Ms [redacted] to get this matter resolved and would welcome the opportunity to have her come to our office to go over her account Respectfully, [redacted]