Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Their customer service is horribleEvery now and then our internet connection gets lost, and it takes them about one week to try to fix the problem ( a problem which is due to their low quality service)They do not understand it is 21st century and people rely on internet for every single thing in daily life, work, etc
Issue was reported on 4/27/16, where the client requested an appointment same dayAppointment was set for 4/after being able to contact the client again, and was subject to his availabilityIssue was resolved on 4/during the tech visit, and was caused by a hardware failureClient’s service has been restored
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Their customer service is horribleEvery now and then our internet connection gets lost, and it takes them about one week to try to fix the problem ( a problem which is due to their low quality service)They do not understand it is 21st century and people rely on internet for every single thing in daily life, work, etc
Issue was reported on 4/27/16, where the client requested an appointment same dayAppointment was set for 4/after being able to contact the client again, and was subject to his availabilityIssue was resolved on 4/during the tech visit, and was caused by a hardware failureClient’s service has been restored