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Hired Gun Exterminating, Inc.

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Reviews Hired Gun Exterminating, Inc.

Hired Gun Exterminating, Inc. Reviews (1)

Initial Business Response /* (1000, 17, 2016/05/12) */
TO WHOM IT MAY CONCERN, SIR/MADAM,
IN RESPONSE TO THIS COMPLAINT LETTER, OUR COMPANY HIRED GUN EXTERMINATING INCPROVIDED PROPER AND FAIR SERVICE TO THIS MENTIONED PROPERTY ON BIRKDALE AVE UPLAND
AS OF LAST JANUARY OUR OFFICE
MANAGER CALLED *** *** FOR ANNUAL TERMITE INSPECTION IF SHE'D LIKE TO CONTINUE ANNUAL COVERAGE
OUR COMPANY INSPECTED AND GAVE HER THE OPTION TO DECIDESHE AGREED TO BE COVERED FOR THE ANNUAL POLICYPLEASE SEE ATTACHED DOCUMENTMONTHS DOWN THE LINE OUR COMPANY DID NOT RECEIVE ANY PAYMENT AFTER SERVICEOFFICE MANAGER CALLED AND FOLLOWED UP, BUT MS*** WAS VERY RUDE AND CONDESENDING RUDE ON PHONE, RAISING VOICE TO MY OFFICE MANAGER AND NOT ALLOWING US TO RESOLVE THE MISUNDERSTANDING ON HER ENDMS *** DID NOT GAVE A CHANCE TO LET US RESOLVE HER CONCERNSWE TRIED TO WORK WITH HER BUT MS*** JUST CONTINUED ON ACCUSING US OF RIPPING HER OFF AND SCREAMINGSHE WAS VERBALLY ABUSIVE TO MY OFFICE MANAGER AND HER WARRANTY WAS ALREADY EXPIRED JANUARY 07,THIS IS AN UNJUST AND FRIVOLUS ACCUSATION
RESPECTFULLY YOURS,
*** ***
Initial Consumer Rebuttal /* (3000, 19, 2016/05/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
His Co.has not have a manager his wife and Mr.*** runs the business with one tech.if the contract was expired on the 1/7/16,why did they came to inspect on the 1/19/16? I have documents to prove it
and why they did not come to inspect the home prior to the expiration date? was I to inspect the property for them ?they are lying and they get away with statements,they are the ones who called me to renew my contract,I was not planing to do business with them any more ,they where rude to me and that was the reason I report them.they abused older people .I spent $for spraying two feet wood on the patio, and took them years to clear the problem.plus 3years of contractlost a lot of customers because of their attitude
E.***
Final Consumer Response /* (4200, 23, 2016/05/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They just find all kind of excuses !I don't the time to deal
with people who makes up stories the facts are here and all the paper work
Final Business Response /* (4000, 25, 2016/05/18) */
This previous customer Ms *** *** is no longer current customer and she had lapsed/expired her Annual warranty for termites as of January 7,
As for our resolution,our Company Hired Gun Exterminating Incno longer wish to do business with Customer Ms *** ***
Thank you
*** ***
Hired Gun Exterminating Inc
Tel: XXX-XXX-XXXX

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Address: Unpublished, Riverside, California, United States, 92504

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