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His 'n Hers Chimney Sweep

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His 'n Hers Chimney Sweep Reviews (1)

Review: I recently got chimney work done by His'N Hers Chimney Sweep and Professional Services.

On 4.29.14 they cleaned, inspected and diagnosed-Invoice #[redacted], Ch #[redacted] for $210. on 5.2.14 they did the actual work--Invoice #[redacted]. I paid $349.00 for this work, ch #[redacted]. See Attachments pages 4 and 5.

The inspection on 4-29-14 included camera-phone photos of the work needed-- He showed me his camera phone. He diagnosed a "mortar border around the edge of crown." The man who subsequently did the work on 5.2.14 had no camera-phone to show me the completed work. He also said the border was not needed all the way around~ but offered no discount for this.

After the work was completed I found the old grill left in my lawn. After the inspection had been completed I had found dryer lint around two sides of my house from the vent cleaning. I also had to request the lint be cleaned out from under my dryer--after the man had pushed the dryer over it! And I had to supply booties both times and a paper bag for the first man to sue for my fireplace ash. I subsequently found this bag in my trash can! My can had just been emptied and happened to be standing near his vehicle. I had to retrieve the bag of ash and tie it in a plastic bag or it would have made quite a mess next pick-up day He should have asked me before doing this or taken it with him.

All in all felt the work done by His 'N Hers was unprofessional and I questioned how good it was.

I then went through [redacted], my home insurer (instead of using the phone book this time) to find another company to check out the work. I did not have the faith in His 'N Hers to have them on my roof again. I was afraid if there was a problem already, they might make it worse!

It was a good thing I did! When [redacted]. inspected the job they told me the work was both incomplete and dangerous!

The holes and border were incorrectly and incompletely done. And the extra tile was unnecessary and put on in an unsafe manner. It could have fallen off and killed someone! They showed me the tiny drop of mortar securing it. They also provided me with before and after pictures as well as a complete report and detailed receipt.

See attachments pages 6,7,8, and 9 NOTE- The tile was not re-used on my roof. Since it was not needed and Id already paid for it, I asked [redacted] to take it and give me some credit. They graciously did.Desired Settlement: I am requesting a refund of the entire $349.00 I paid to His 'N Hers Chimney Sweeps for a job which was incorrectly and unsafely done. A job which I had to pay for a second time.

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Description: Chimney Sweeper

Address: 2359 Erickson St, Sacramento, California, United States, 95815

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