Hello there! I am very sorry to hear about this individual's experience during their stay with us. I will be happy to perform a refund for any inappropriate fees on the guest's folio, and explain the valid charges made. Please let me know their four digit reservation number so that...
I can process the refund. Alternatively, they may email me directly at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
We resolved this matter through our credit card company.
Sincerely, [redacted]
Hello there! I am very sorry to hear about this individual's experience during their stay with us. I will be happy to perform a refund for any inappropriate fees on the guest's folio, and explain the valid charges made. Please let me know their four digit reservation number so that...
I can process the refund. Alternatively, they may email me directly at [email protected]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
We resolved this matter through our credit card company.
Sincerely, [redacted]