Hitching Post

Hello,I called this customer the day after I received this complaint from the Revdex.com When a customer buys a motorcycle from us, they used to get entered into our loyalty program and they would receive points worth $20- not $ I talked to the customer's wife and told her I would definitely honor the points valued at $I asked her to send me a picture of the card she indicated wa worth $I gave her my email address to do so and never heard from her after that

Hello my name is *** *** I am the owner of All Pro Smog and I take my business very personalIn the state of California we have very harsh smog laws we are a test only facility which mean we cannot do any repair to a motor vehicle as per your complaint it states that we were scared to repair the
vehicle is not the case its the lawI am sorry that your car has over heated but no vehicle should over heat even if the car ran for two hoursEvery car has a cooling system that is suppose to operate to stop vehicle from over heating and keep the motor vehicle at operation temperature from the manufactureI can also insure your that we did not let it sit and idle for two hours. We are very careful with cars and not hit the radiator that could injure myself or my employee we could be severely burnedThe only thing I can do for you to satisfy your complaint is if the repairs have been made to the vehicle so that it does not over heat is give your a free smog but you will be responsible for all state fees which is If this will satisfy your complaint please respond and I will mail you a voucher I hope you respond and understand that with any used car things happen and we have no reason to make your car over heat and not make money of testing your vehicleI am sure the day you came in your were not charged a dollar even after us spending our time on the vehicle.thank you,*** ***