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Hites Technologies, LLC.

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Reviews Hites Technologies, LLC.

Hites Technologies, LLC. Reviews (2)

I had the worst experience with this Company these last two daysThey called yesterday indicating there were major problems with my computerThey asked for access to my computer and showed me the viruses and data that supported their statement that international folks are getting into my computer, causing problems with Trojans, and they had hacked my email1) They told me they were from MicrosoftSomewhere later in the conversation, they told me they were Hites technologies and showed me their web pageThere were some other red flags like when we chatting using Team View and I went to search for Reviews the guy took control of the screenAfter having no use of my computer today, turns out they had an rating with the Revdex.com, plus a number of complaints which had received no responses2) It wasn't until they processed the agreement for $(life services, multiple devices) that a third party came into play, Rhombus, when they credit card information was exchangedThey really pushed hard about me giving our routing number and checking account3) The business manager told me that I had days guarantee if I was not happy with the serviceToday, when I tried to cancel, they told me they had worked on the computer and would refund only $of the moneyThey also told me I had to wait the full days before I could cancel which was NOT stipulated in our conversation3) The full terms and conditions were sent AFTER the credit card information was taken, not beforeAgain naivety on my part againI did not sign this and I will do everything to get my refund back in days4) When I called Hites the next day to complain that they had removed the Citrix Receiver that I needed for one of my Cloud applicationsSo, of course, I could not get into QuickBooks for invoices and payrollNot happyThen called the hosting company and they helped me download the Citrix ReceiverWhat I didn't know at the time was that I could NOT printHites also removed a thin client printing application that was necessaryHites removed many files WITHOUT ME ON THE PHONEI could have easily told them not to do this5) I called Hites back about the printing problems and I was told that they do not offer printer supportI was absolutely shockedThey said they would try and help me but after hours and technicians later, they could still not fix the problemAfter this very frustrating experience, I told the billing manager I wanted to cancelAt times, the tone was arrogant and defensiveWhen I told them I would be writing a bad review, the guy say he wasn't worried because he had a lawyersI don't think Hites is alone in thisI had another calls today from other companies, even one stating they were *** technical, all stating that they were getting complaints about my email account activitiy

Thank you for your help . The Hite Co gave me my money back

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Address: 131 Route 46 W Apt 12W, Lodi, New Jersey, United States, 07644-3638

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www.hitestechnologies.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Hites Technologies, LLC., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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