Initial Business Response / [redacted] (1000, 10, 2014/09/18) */ We appreciate the customer contacting us regarding his concernsWe have explained to the customer that there are no defects with the product, and we have confirmed that the correct product that was contracted for was installedFor customer satisfaction and good will, we have offered the customer a partial discountThe customer is currently considering this offerWe appreciate the customer's feedback and look forward to amicably resolving this matter
Initial Business Response / [redacted] (1000, 10, 2014/10/08) */ We appreciate the customer contacting us regarding his concernsWe have spoken with the customer and the necessary repairs are scheduled to be completed on October 18, We appreciate the customer's feedback and look forward to amicably resolving this matter
Initial Business Response / [redacted] (1000, 10, 2014/09/18) */ We appreciate the customer contacting us regarding his concernsWe have explained to the customer that there are no defects with the product, and we have confirmed that the correct product that was contracted for was installedFor customer satisfaction and good will, we have offered the customer a partial discountThe customer is currently considering this offerWe appreciate the customer's feedback and look forward to amicably resolving this matter
Initial Business Response / [redacted] (1000, 10, 2014/10/08) */ We appreciate the customer contacting us regarding his concernsWe have spoken with the customer and the necessary repairs are scheduled to be completed on October 18, We appreciate the customer's feedback and look forward to amicably resolving this matter