HizAgenda Massage & Spa

Initial Business Response / [redacted] (1000, 8, 2016/02/16) */ I have spoken with [redacted] on several occasionsYes I did tell her I would refund her money and I have refunded over half of it alreadyI explained to her amongst other client the reason that Hizagenda had to be closed temporarily.I am not trying to keep her moneyIf that was the case,I wouldn't have paid her anythingShe will be refunded her full amount that is "owed" to her Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/02/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) When will I be refunded?? This sounds like "the same old song"She still repeatedly ignores my texts, emails and phone callsWhen will I receive my refund????

Initial Business Response /* (1000, 8, 2016/02/16) */
I have spoken with [redacted] on several occasions. Yes I did tell her I would refund her money and I have refunded over half of it already. I explained to her amongst other client the reason that Hizagenda had to be closed temporarily.I am not...

trying to keep her money. If that was the case,I wouldn't have paid her anything. She will be refunded her full amount that is "owed" to her.
Initial Consumer Rebuttal /* (3000, 10, 2016/02/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
When will I be refunded?? This sounds like "the same old song". She still repeatedly ignores my texts, emails and phone calls. When will I receive my refund????