HK Takeout Chinese Food Reviews (5)
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HK Takeout Chinese Food Rating
Address: 1640 Erie Boulevard East, Syracuse, New York, United States, 13210
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Revdex.com received the following response from business: The customer was told to bring it in but he said he did not want to do that
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI was told that I was not going to be refundedBecause my order was correct and they didn't even try to resolve the issueI was never asked to bring in the food or I would have gladly done soI have witnesses that also can confirm thisI am honestly so disrespected and disgusted that this business could just get away with this huge mistreatment of customersWithout even trying to work with me or try tok see my problem just immediately take no responsibilityRegards, [redacted]
Revdex.com received the following response from business: The customer was told to bring it in but he said he did not want to do that.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I was told that I was not going to be refunded. Because my order was correct and they didn't even try to resolve the issue. I was never asked to bring in the food or I would have gladly done so. I have 2 witnesses that also can confirm this. I am honestly so disrespected and disgusted that this business could just get away with this huge mistreatment of customers. Without even trying to work with me or try tok see my problem just immediately take no responsibility. Regards,
[redacted]
Revdex.com spoke to business and the following was relayed: The customer orders from a different address than the one provided to the Revdex.com. The food is not prepared before an order, it is made to order. We did over 200 orders that day and no other complaints. I asked the customer to bring the food back for...
me to see and he said he didn't want to. There is no refund to issue.