H.L. Wallace Backhoe & Construction

I received your letter, and I am sorry the hear that this customer is upset because I have done a lot of work for him in the past with no problem.  When we started the job, he asked if we might get done by June 2016.  I thought we could if everything went right.  He said ok, that...

would be great if it could happen.  No date was set for completion.  They came to me with a price on cabinets and saved a lot of money and were happy with them.  The next day, I was the worse person on the planet.  We were drywalling and finishing the inside when he came to me and said not to do the outside, to get the inside finished but we were at the point for the flooring and had to wait on it, so we would be working on the outside at that time.  Later, I received a call from them telling me not to come back because they would finish everything.  We stopped on that job.  I lot a lot of money on this because of all the changes they had presented throughout the time there.  I did everything that they told me to do like change windows, changed the fire place, etc.  I still don't know why I kept  on working, but every day he would come tell my crew to hurry up and get done.  Was told to bring my invoices and to settle, but I did not do that, I let it go.  I have been in business for a long time and I have never had any complaints until now.  I have always worked as the customer is right no matter what.  When they told me not to come back I was upset but I never pushed it any further.