Greetings,I regret this oversight and error Ms [redacted] is correct Our records indicate that Customer Service requested a check from Accounting back on Sept Accounting simple misplaced the request and the check was not issued This was a mistake and we apologize to Ms [redacted] for making her wait.While there is no defense to our actions, this process, where we have to refund a customer by check is very unusual The vast majority (over 95%) of the time, refunds are issued via PayPal or credit card credit As such, the act of cutting a check to a customer is outside our business operations That make the process awkward and prone to error This is something we need to work on for the future.Check number [redacted] has been issued and released from accounting It should go out with tomorrow U.SMail.If there is anything else please let me know.Kind Regards,JB [redacted] ***PresidentA2Z Products, Inc[redacted]
Greetings,I regret this oversight and error. Ms. [redacted] is correct. Our records indicate that Customer Service requested a check from Accounting back on Sept. 26. Accounting simple misplaced the request and the check was not issued. This was a mistake and we apologize to Ms....
[redacted] for making her wait.While there is no defense to our actions, this process, where we have to refund a customer by check is very unusual. The vast majority (over 95%) of the time, refunds are issued via PayPal or credit card credit. As such, the act of cutting a check to a customer is outside our normal business operations. That make the process awkward and prone to error. This is something we need to work on for the future.Check number [redacted] has been issued and released from accounting. It should go out with tomorrow U.S. Mail.If there is anything else please let me know.Kind Regards,JB [redacted]PresidentA2Z Products, Inc.[redacted]
Greetings,I regret this oversight and error Ms [redacted] is correct Our records indicate that Customer Service requested a check from Accounting back on Sept Accounting simple misplaced the request and the check was not issued This was a mistake and we apologize to Ms [redacted] for making her wait.While there is no defense to our actions, this process, where we have to refund a customer by check is very unusual The vast majority (over 95%) of the time, refunds are issued via PayPal or credit card credit As such, the act of cutting a check to a customer is outside our business operations That make the process awkward and prone to error This is something we need to work on for the future.Check number [redacted] has been issued and released from accounting It should go out with tomorrow U.SMail.If there is anything else please let me know.Kind Regards,JB [redacted] ***PresidentA2Z Products, Inc[redacted]
Greetings,I regret this oversight and error. Ms. [redacted] is correct. Our records indicate that Customer Service requested a check from Accounting back on Sept. 26. Accounting simple misplaced the request and the check was not issued. This was a mistake and we apologize to Ms....
[redacted] for making her wait.While there is no defense to our actions, this process, where we have to refund a customer by check is very unusual. The vast majority (over 95%) of the time, refunds are issued via PayPal or credit card credit. As such, the act of cutting a check to a customer is outside our normal business operations. That make the process awkward and prone to error. This is something we need to work on for the future.Check number [redacted] has been issued and released from accounting. It should go out with tomorrow U.S. Mail.If there is anything else please let me know.Kind Regards,JB [redacted]PresidentA2Z Products, Inc.[redacted]