H&M Mattress Factory

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
/>

Review: I PAID THE [redacted] $200 TO PURCHASE A TWIN XL BED MATTRESS, BOX SPRING AND FRAME ON JULY [redacted] AND SET A DELIVERY DAY FOR FRIDAY JULY [redacted]. AFTER CALLING HIM HALF OF FRIDAY I WAS ABLE TO REACH HIM AROUND 2PM. HE STATED THE HE WAS IN NJ AND COULD NOT MAKE IT. WE SET ANOTHER DELIVERY DAY OF MONDAY JULY [redacted] 9AM. MONDAY COMES AND NO DELIVERY. I GET THROUGH TO THE [redacted] AND HE APOLOGIZED HE HAD NO DELIVERY PERSON TO MAKE THE DELIVERY. WE SCHEDULED FOR WEDNESDAY JULY [redacted] @ 10AM. I CALL HIM AT 9:50 HE PICKS UP THE PHONE LIKE HE JUST WOKE UP AND TELLS ME HES GETTING READY NOW. I TELL HIM I NEED THE DELIVERY DONE MY 11AM. HE SAY OK HE WOULD BE HERE .HE DID NOT SHOW UP. I CALL HIM @ 11:05 AND HE COMES UP WITH ANOTHER EXCUSE. I TOLD HIM IM DONE IT WANT MY MONEY BACK. I GO THAT EVENING TO PICK UP MY MONEY AND HE SAYS HE DOESN'T HAVE IT THAT HE WOULD HAVE IT THURSDAY JULY [redacted]. I HAVE SEVERAL WHITENESS TO THIS. I AGREED AND RETURNED TO THE STORE ON JULY [redacted] AND THE STORE WAS CLOSED. I CALL HIM HE DOESN'T PICK UP THE PHONE.I WANT MY MONEY BACK.Desired Settlement: $200 CASH

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,