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HMSI, Inc.

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HMSI, Inc. Reviews (1)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I want nothing more to do with this business,(their story changes all the time), although it would have been nice to have gotten receipt for transmission instead of just a receipt what I paid ***. My husband did not threaten to beat anybody up, we agreed with the scratches because a cheap paint was used to cover them up and the paint was wearing awayI admit my husband was upset, but we had been without the car for over days and it still did wasn't rightHe did threaten to let the Revdex.com and State Attorney General know of this. I was not rude to the first mechanic, he was rude to me and my daughterYes, the 2nd mechanic supposedly replaced the transmission with a used one , which I asked for the receipt of that transmission twice and was told that the receipt I got from I-Cars was for the $I put down for it was my receipt. There was nothing on the receipt about where it came from, what it cost or a written day warranty. This is why I say "supposedly". I never had my own mechanic...I did take it to Bob Sumerill Tire to have oil changed and tires rotated days after purchase. The transmission started leaking after weeks after we purchased the car and we did take it to Danco because it was an "As Is" warrantyThat's when we found out the transmission had to be replaced. We had waited for over weeks for the title of the Taurus and that is why my daughter went to get it and she mentioned the transmission problem and the cost to *** at I-Car, I am sure she was upset and I was well aware of the possibility of her selling it to Danco, she did not have the $$ to replace it. As far as the power steering goes...I never paid to have it fixed because there was nothing wrong with it. When we picked up the car at their 2nd mechanics shop , the power steering fluid as well as anti-freeze was bone dry. They did add fluid at that time. It ran horribly and the transmission fluid had all leaked out the next dayThat is why I refused to pay for a tow. I did get a second receipt for the additional $I paid to the 2nd mechanic for the install that.They had transmission marked as "new"? Then it started leaking again a month later. What a joke. As far as "slander" goes...They have a comment/review page on their Facebook page. I gave my review and comments as to what our experience wasRegards,
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