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HNH Enterprises Inc.

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HNH Enterprises Inc. Reviews (1)

Initial Business Response /* (1000, 5, 2015/09/28) */
Hello my friend,
We are sorry for inconvenience. Please ship this item back to us and we'll replace it for you. Don't forget to attach a note with problem description, your name, your address and your eBay user ID. Please ship item to:
HNH...

Enterprises Inc.
PO Box 555
Lockport, IL 60441
Thank you and have a great day.
Sincerely,
Leon C.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I cannot be without a phone while waiting for a replacement. Please send me the new unit, I will verify it has not ever been used. I will then promptly return the current device. Please provide prepaid return shipping label.
Final Business Response /* (4000, 9, 2015/09/29) */
Hello again,
I'm sorry but we can't ship a new phone before we will receive and inspect a defective phone first. Also, we will reimburse your shipping expenses by PayPal as well. Thanks again.
Leon
Final Consumer Response /* (4200, 11, 2015/09/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I can provide the IMEI number for the phone, there is nothing to inspect. It is very easy to determine that the phone is a used phone prior to my purchase date. If you continue to refuse to send a replacement prior to my returning the device, or provide a full refund, I will continue to pursue this matter. A case has already been file with the Illinois State Attorney General.
This is not a simple warranty issue in my mind, it is clearing a false advertising and dishonest business practice.

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Address: PO Box 555, Lockport, Illinois, United States, 60441

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