HOA Simple is the management company, we are not The HOA, that would be the Board of Directors, HOA Simple reports to the Board of Directors of the HOA, that is our customerWe can only act on what they have approved to act uponThe Board has approved Rules and a complaint processThat process requires a Witness Statement to be sent to HOA Simple for a warning to be sent to another Owner, similar to the one sent on 4/A warning was sent to the Owner from this Witness Statement.HOA Simple has not received additional Witness Statements to send additional letters [redacted] seems to believe texting our office telephone is delivered to us, but it does not come through, so we have not seen these texts that he says he has sentThus, there were not replies.As far as the boys, he did not ask us to do anything, he sent [redacted] an email when she was on vacationShe had an auto responder to say she was out of the office and this was not forwarded to the rest of the HOA Simple team, thus nothing was done [redacted] apparently cleaned upAgain no Witness Statement to send a warning letter or take action.We would suggest [redacted] attend a Board Meeting to express his frustrationThe Board is who would change the processWe can not send letters with out a Witness StatementWe would also suggest [redacted] call the police or for animal controlThe police are always quicker than an HOA to get action.Thanks [redacted]
HOA Simple is the management company, we are not The HOA, that would be the Board of Directors, HOA Simple reports to the Board of Directors of the HOA, that is our customerWe can only act on what they have approved to act uponThe Board has approved Rules and a complaint processThat process requires a Witness Statement to be sent to HOA Simple for a warning to be sent to another Owner, similar to the one sent on 4/A warning was sent to the Owner from this Witness Statement.HOA Simple has not received additional Witness Statements to send additional letters [redacted] seems to believe texting our office telephone is delivered to us, but it does not come through, so we have not seen these texts that he says he has sentThus, there were not replies.As far as the boys, he did not ask us to do anything, he sent [redacted] an email when she was on vacationShe had an auto responder to say she was out of the office and this was not forwarded to the rest of the HOA Simple team, thus nothing was done [redacted] apparently cleaned upAgain no Witness Statement to send a warning letter or take action.We would suggest [redacted] attend a Board Meeting to express his frustrationThe Board is who would change the processWe can not send letters with out a Witness StatementWe would also suggest [redacted] call the police or for animal controlThe police are always quicker than an HOA to get action.Thanks [redacted]