Hoadly Medical Care

Feb18, 2018Revdex.com serving Metro Washington DC and Eastern PennsylvaniaK StNW, 10th FloorWashington DC 20005-3404PHONE:(202)393—FAX:###-###-####Subject: Case ID [redacted] Dear Sir/Madam,The patient was seen at our facility for a routine physical and our providers followed their medical training and ordered the pertinent labsPlease note we just provide accessibility to draw the blood by a certified phlebotomist from [redacted] and [redacted] is responsible for billing and sending us the results of the testsThe $was not paid to us and we did not bill for that serviceWe billed for the patient visit and the claim is still under adjudication and no bill was ever sent from our clinic to the patientPatient should take their complaint to [redacted] as this is a bill that originated from that organizationAt times we try to help the patient to see if there is any diagnosis that is in their chart so that insurance can re process the claim but we never received any information except this letter to Revdex.com.Furthermore, we just check the basic eligibility to see if the patient has active Ins and what their copay is and do not and not humanly possible to check on all tests that patient might need for the service as the tests are ordered by the physician based on medical necessity and we are not liable for their insurance policy if it pays or notAs always it's the patient right and responsibility to check what coverage they have with their insurance before they get tested and we also offer cheaper self pay rates to our patients who do not have insurance.Please ask the plaintiff to call their insurance company and assess their policy that they purchased and if that policy does not cover basic Well Visits blood work they need to work with their Insurance carrierAlso they can appeal to their Insurance carrier to reconsider their chargesWish we can help the patient but since we have no control on what the third party bills or collect or adjust, we request the patient to work with their carrier or [redacted] directlyThe patient can contact me directly if they need any further assistance for filing an appeal with their insurance and I will follow up with our [redacted] representative to see if they can help this patient.Thank YouArun S [redacted] CEO###-###-####

Feb. 18, 2018Revdex.com serving Metro Washington DC and Eastern Pennsylvania1411 K St. NW, 10th FloorWashington DC 20005-3404PHONE:(202)393—8000 FAX:###-###-####Subject: Case ID [redacted]Dear Sir/Madam,The patient was seen at our facility for a routine physical and our providers followed their medical...

training and ordered the pertinent labs. Please note we just provide accessibility to draw the blood by a certified phlebotomist from [redacted] and [redacted] is responsible for billing and sending us the results of the tests. The $496 was not paid to us and we did not bill for that service. We billed for the patient visit and the claim is still under adjudication and no bill was ever sent from our clinic to the patient. Patient should take their complaint to [redacted] as this is a bill that originated from that organization. At times we try to help the patient to see if there is any diagnosis that is in their chart so that insurance can re process the claim but we never received any information except this letter to Revdex.com.Furthermore, we just check the basic eligibility to see if the patient has active Ins and what their copay is and do not and not humanly possible to check on all tests that patient might need for the service as the tests are ordered by the physician based on medical necessity and we are not liable for their insurance policy if it pays or not. As always it's the patient right and responsibility to check what coverage they have with their insurance before they get tested and we also offer cheaper self pay rates to our patients who do not have insurance.Please ask the plaintiff to call their insurance company and assess their policy that they purchased and if that policy does not cover basic Well Visits blood work they need to work with their Insurance carrier. Also they can appeal to their Insurance carrier to reconsider their charges. Wish we can help the patient but since we have no control on what the third party bills or collect or adjust, we request the patient to work with their carrier or [redacted] directly. The patient can contact me directly if they need any further assistance for filing an appeal with their insurance and I will follow up with our [redacted] representative to see if they can help this patient.Thank YouArun S[redacted]CEO###-###-####

Review: Hoadly medical released my confidential medical information to my employer without my consent.Desired Settlement: I would like to know the individual who released my information.

Business

Response:

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