As we have previously responded to the customer, we feel that all charges deducted from their security deposit are reasonable and fairI have enclosed supporting documents for reference to the above listed complaint.Exhibit 1.Section Security Deposit States we reserve the right to deduct any monies from the security deposit to clean and make any necessary repairs upon termination of the tenancyThis section has been acknowledged and signed by Stanley and [redacted] It also states that we will provide a walk-through inspection prior to their moveout so they may be made aware of any repairs or cleaning that may be charged at their expense.Exhibit 2.Inspection Checklist The walk-through inspection was scheduled and completed with [redacted] on 03/15/The summary states “Aptis in overall good conditionNeeds paint, some cleaning and carpet cleaning." Acknowledged and signed by [redacted] At this point the resident has been informed of what items would need to be addressed upon move-out.Exhibit 3.Move-Out Charges Checklist This provided Mr [redacted] an explanation of the charges we deducted from his security deposit.Upon termination of his tenancy we found it necessary to have the unit painted, cleaned and the carpets cleanedOf which we were charged $to re-paint the unit, $to clean the unit and $to clean the carpets for a grand total of $of which Mr [redacted] was only charged $204,92.In closing, we stand firm that all charges were handled reasonable, fair and are in compliance with California Civil Code §
As we have previously responded to the customer, we feel that all charges deducted from their security deposit are reasonable and fairI have enclosed supporting documents for reference to the above listed complaint.Exhibit 1.Section Security Deposit States we reserve the right to deduct any monies from the security deposit to clean and make any necessary repairs upon termination of the tenancyThis section has been acknowledged and signed by Stanley and [redacted] It also states that we will provide a walk-through inspection prior to their moveout so they may be made aware of any repairs or cleaning that may be charged at their expense.Exhibit 2.Inspection Checklist The walk-through inspection was scheduled and completed with [redacted] on 03/15/The summary states “Aptis in overall good conditionNeeds paint, some cleaning and carpet cleaning." Acknowledged and signed by [redacted] At this point the resident has been informed of what items would need to be addressed upon move-out.Exhibit 3.Move-Out Charges Checklist This provided Mr [redacted] an explanation of the charges we deducted from his security deposit.Upon termination of his tenancy we found it necessary to have the unit painted, cleaned and the carpets cleanedOf which we were charged $to re-paint the unit, $to clean the unit and $to clean the carpets for a grand total of $of which Mr [redacted] was only charged $204,92.In closing, we stand firm that all charges were handled reasonable, fair and are in compliance with California Civil Code §