Hobbes Accounting & Bosque Business Services

Complaint: ***I am rejecting this response because:
Revdex.com of NM
As was mentioned in my original complaint, thank goodness for the help of *** ***, CPA. I attribute the point drop in my husband’s blood pressure to his taking control of the issues regarding the amendment to the amended IRS return that George H*** did not previously resolve. Not only did we not have to pay $3,(attachment #2), $4,(attachment #1), or even $(attachment #4), but rather we received a check from the IRS (attachment #3) for $13!
I must reject MrH***’ response to our claim based on the following information and documentation:
**Upon our mailing the documents he prepared via certified mail on 4/10/2015, H*** Accounting should still have held some control in the accuracy of the forms for the fee he charged us of $
**The further correspondence we received from the IRS (in the form of Billing Summaries and Notices of Liens) were hand-carried to H*** Accounting and delivered directly to his administrative assistant. Follcalls regarding the receipt of these persistent nasty grams were documented as well
**In the third paragraph of MrH***’ response, he blames any possible error on the lack of documentation of withholdings on “ IRS mail rooms {which} sometimes lose attached documents.” This has no bearing on the fact that Mr*** pointed out after speaking personally with an IRS rep on our behalf, that our withholdings were never annotated on the 1040x.
Since we DID provide all the correspondence we received from both the State and the Federal offices of the IRS to MrH*** (I even was on hold for an hour on 7/14/to finally speak to a Ms*** #***), his price for lack of services rendered was indeed unfair
As mentioned in the original complaint, the return went off without a hitch, granted it was a bit easier. However, if MrH*** didn't feel capable of helping us with the amended form 1040x, he should have sent us on our way in good conscience
Thank you for your prompt consideration of my request for a full refund
Most Sincerely,
*** ***
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Sent from Windows Mail
[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

Revdex.com of New MexicoJefferson St NE Ste A Albuquerque, NM 87109-4450Re: Complaint ID *** Response:We did prepare an amended return for the *** for 2013.We did use the data that they providedThe completed return was delivered to them with instructions where to sign and they were instructed to mail via certified mail, return receipt requestedAt that point we no longer had control.Obviously the IRS received the returnIf there was further correspondence from IRS we were never given an opportunity to review it.We have had the opportunity to prepare amended returns for many taxpayersin the past, usually with returns that had been prepared by the taxpayerUsually the issue was income that was not included in the original return as it was inthis caseIt has been our experience that if the IRS had problems with an amended return they would communicate by mail and explain the issuesBecause amended returns are submitted on paper the IRS mail rooms sometimes lose attached documents as the returns are processedWe have always been successfulin addressing issuesAs stated above, if the IRS had issues with this amended return we were, never made aware of thatThe IRS would not have corresponded directly to us.We charged a very fair price for the service we provided and that price didnot include spending time on the telephone with the IRSHad the *** provided us with any correspondence from the IRS we would have responded.I have no reason to accept the allegation that the return we prepared had issues.George H***

Revdex.com of New MexicoJefferson St NE Ste A Albuquerque, NM 87109-4450Re: Complaint ID *** Response:We did prepare an amended return for the *** for 2013.We did use the data that they providedThe completed return was delivered to them with instructions where to sign and they
were instructed to mail via certified mail, return receipt requestedAt that point we no longer had control.Obviously the IRS received the returnIf there was further correspondence from IRS we were never given an opportunity to review it.We have had the opportunity to prepare amended returns for many taxpayersin the past, usually with returns that had been prepared by the taxpayerUsually the issue was income that was not included in the original return as it was inthis caseIt has been our experience that if the IRS had problems with an amended return they would communicate by mail and explain the issuesBecause amended returns are submitted on paper the IRS mail rooms sometimes lose attached documents as the returns are processedWe have always been successfulin addressing issuesAs stated above, if the IRS had issues with this amended return we were, never made aware of thatThe IRS would not have corresponded directly to us.We charged a very fair price for the service we provided and that price didnot include spending time on the telephone with the IRSHad the *** provided us with any correspondence from the IRS we would have responded.I have no reason to accept the allegation that the return we prepared had issues.George H***