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Hobbs Flooring, Inc.

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Hobbs Flooring, Inc. Reviews (1)

Hobbs Flooring workmanship, professionalism and expertise is far below acceptable standards. I would not recommend this company!! I hired Hobbs Flooring on Jul 2013 to repair a small section of warped hardwood boards in my kitchen. Initially, the cause of the warp boards was unknown as there was no indication of water leaking on the floor. Being overseas, I was not there to supervise the repair, so I had to rely on Hobbs Flooring to evaluate the situation, take the appropriate action to correct the issue and professionally repair the floor....which they failed on all accounts! The Hobbs technicians showed-up, replaced the boards without evaluating the problem or taking any moisture readings and sure enough the boards warped again within a few months. I later found out that a small leak under the flooring from the dishwasher caused the boards to warp, so I hired a plumber and installed a new dishwasher. Once again, I contacted Hobbs Flooring in Nov 2013 to fix the problem and of course, since they take no pride in their work, they charged me full price again...another $600. Within a month of the second repair, large noticeable 1/4" gaps were present on the edges of their repair. Even their own literature they sent me stated that gaps this large were above acceptable standards. So, I call Hobbs Flooring again to fix their poor workmanship and they said the gaps will go away when the weather warms up. Well it's now the end of summer, eight months later and after countless emails and phone calls the gaps are still very noticeable. They did manage to send out a technician to look at the issue after I complained for 7 months, but all he did was take pictures, blame the original home builder and told my tenant they would contact me...which they have failed to do. This is unacceptable standards for any business! Failure to honor their workmanship while taking advantage of overseas military veterans is a disgrace. I WOULD NOT RECOMMEND THIS COMPANY!!Payment Details: 7/16/13 - $600 MC -[redacted] Approval Code: [redacted]Payment Details: 11/12/13 - $600Visa - [redacted] Approval Code: [redacted] Desired SettlementI either want a full refund or my floor to be fixed properly...no excuses! I did not pay $1,200 to have large gaps in my kitchen floor. I don't think I am asking to much for a company to stand behind their work and resolve their issues in their workmanship.

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Description: Floor Materials - Retail, Floor Laying, Refinishing and Resurfacing Companies

Address: 8802 Richlands Hwy, Richlands, North Carolina, United States, 28574-7386

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