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Hobby Lobby Reviews (5)

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider
this complaint resolved
I had my final dealing with them on this subject matter The company made good by buying back the truck at blue book value We are very happy with the outcome and would even look at their trucks again Thanks

I purchased several items from Hobby Lobby today, when I got home I could not find one of the items I took back my receipt back to tell them that the item was not in my home or car They said they had a camera on me and saw me take the item out the door They did not offer to show me the tape of myself They said they were not responsible if I take anything out of the store door that I had purchased I owned a business at one time and I never treated a customer like this company The worst thing was they kept my receipt This is supposed to be a Christian company what happened If for some reason the item had appeared, I would have been glad to return it My opinion is this is very poor customer service

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
It was not purchased as is. They sold me a 1730$ 2 yr warrant or 24000 mile. They sold it illegal leaving me with no warranty at all and a broke truck I deserve that money back I put 5000 down. The warranty even says in small print of vehicle modified the warranty is no good. They knew this and gave it to me anyway they only paid half because they knew I had contacted yall and told them id get a lawyer. And far as I know they still haven't even paid there half to the mechanic yet
Regards,
[redacted]

Business bought the vehicle back from the customer.

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Address: 3000 E 20th St., Farmington, New Mexico, United States, 87401

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