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Hobnob Pet

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Hobnob Pet Reviews (4)

Dear Ms [redacted] , First, I’m sorry to hear that you were not happy with the quality of Diesel’s bath on December 23rd, We bathe dogs every day at Hobnob and take great care to ensure those dogs go home clean and smelling nice I spoke with my manager who would have been working that Saturday and looked at the invoice you paid I show that you paid for a bath for $30, a nail trim for $15, along with a treat and dog sweater totaling $You also made a grooming appointment for Diesel for December 27th that you did not show up to If you were unhappy at the time you picked up Diesel, my manager certainly did not realize this We would have been happy to re-bathe your dog for you that day if my manager had understood that you were unhappy with the quality of the bath Again, I am sorry that you feel you did not receive a quality bath for your dogThank you, Kari Hobnob

Complaint: ***
I am rejecting this response because:I did ask if he was bathed and they laughed and said yes. I could clearly see he had not been bathed. I was angry and just left because I wanted to escalate the matter. I thought better because of where I was. I did not show up for the groomGro Because if you did such an atricioat job by not bathing my dog and I paid, why would I trust them to groom him? I want to be refunded for the non existent bath. This experience was appauling!
Sincerely,
*** ***

Tell Dear Ms***, Again, I’m sorry to hear that you were unhappy with the quality of Diesel’s bath. I wish you would have told us you were unhappy when picking up your dog and we would have remedied the situation instantly. We had no idea that you were unhappy until you contacted the Revdex.com two months later. It was unfortunate for our groomer that you booked an appointment and did not show or bother to cancel it. We will refund you for the cost of his bath which was $30.Thank You,KariHobnobus why here

Dear Ms. [redacted],                  First, I’m sorry to hear that you were not happy with the quality of Diesel’s bath on December 23rd, 2017.  We bathe dogs every day at Hobnob and take great care to ensure those...

dogs go home clean and smelling nice.  I spoke with my manager who would have been working that Saturday and looked at the invoice you paid.  I show that you paid for a bath for $30, a nail trim for $15, along with a treat and dog sweater totaling $87.93 You also made a grooming appointment for Diesel for December 27th that you did not show up to.  If you were unhappy at the time you picked up Diesel, my manager certainly did not realize this.  We would have been happy to re-bathe your dog for you that day if my manager had understood that you were unhappy with the quality of the bath.  Again, I am sorry that you feel you did not receive a quality bath for your dog. Thank you, Kari Hobnob

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Address: 8990 W Colfax Ave, Lakewood, Colorado, United States, 80215-4020

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