This business went above and beyond during the busy Christmas seasonI wanted to order a tee for my husband and two baseball-loving sonsI was shopping for the best dealI had started to go through the online ordering process at Hock Sports and got to the shipping part and decided to decline due to the amount it cost to shipIt pays to shop around these days, especially when you're trying to save a few bucks to make the dollar go further The owner wrote an email the following morning seeking brief input as to why I moved on and chose not to order He ended up explaining the reason why it cost more to ship but offered to give an adjusted rate if I called directlyApparently sometimes the weight is skewed in the online ordering which can cause shipping rates to be higher (at least in the case of this business)He was very helpful and because of that I would recommend this company to othersThis is a company that cares about its customersI'd be happy to shop here again
This business went above and beyond during the busy Christmas season. I wanted to order a tee for my husband and two baseball-loving sons. I was shopping for the best deal. I had started to go through the online ordering process at Hock Sports and got to the shipping part and decided to decline due to the amount it cost to ship. It pays to shop around these days, especially when you're trying to save a few bucks to make the dollar go further.
The owner wrote an email the following morning seeking brief input as to why I moved on and chose not to order.
He ended up explaining the reason why it cost more to ship but offered to give an adjusted rate if I called directly. Apparently sometimes the weight is skewed in the online ordering which can cause shipping rates to be higher (at least in the case of this business). He was very helpful and because of that I would recommend this company to others. This is a company that cares about its customers. I'd be happy to shop here again.
This business went above and beyond during the busy Christmas seasonI wanted to order a tee for my husband and two baseball-loving sonsI was shopping for the best dealI had started to go through the online ordering process at Hock Sports and got to the shipping part and decided to decline due to the amount it cost to shipIt pays to shop around these days, especially when you're trying to save a few bucks to make the dollar go further The owner wrote an email the following morning seeking brief input as to why I moved on and chose not to order He ended up explaining the reason why it cost more to ship but offered to give an adjusted rate if I called directlyApparently sometimes the weight is skewed in the online ordering which can cause shipping rates to be higher (at least in the case of this business)He was very helpful and because of that I would recommend this company to othersThis is a company that cares about its customersI'd be happy to shop here again
This business went above and beyond during the busy Christmas season. I wanted to order a tee for my husband and two baseball-loving sons. I was shopping for the best deal. I had started to go through the online ordering process at Hock Sports and got to the shipping part and decided to decline due to the amount it cost to ship. It pays to shop around these days, especially when you're trying to save a few bucks to make the dollar go further.
The owner wrote an email the following morning seeking brief input as to why I moved on and chose not to order.
He ended up explaining the reason why it cost more to ship but offered to give an adjusted rate if I called directly. Apparently sometimes the weight is skewed in the online ordering which can cause shipping rates to be higher (at least in the case of this business). He was very helpful and because of that I would recommend this company to others. This is a company that cares about its customers. I'd be happy to shop here again.