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Hoerner Heating & Plumbing

868 Broadview Ave, Toronto, Ontario, Canada, M4K 2R1

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Hoerner Heating & Plumbing Reviews (%countItem)

They are professional, courtious, efficient, and responsive at every interface

Had Stephen do a small job for me - not as complicated as the first one a few months ago, but equally efficient and a pleasure to work with. Keep him !

Your rates may be a bit high, but (a) I don't really have anything to compare and (b) the work is impeccable.

Max S.

Hoerner Heating & Plumbing Response • Feb 03, 2020

Max, Thank you so much for taking time to write a review. Glad to hear Stephen did impeccable work. We stand by any of our work and look forward to helping you again in the future. Regards, Tracey

Everyone, the office,Derek, La A. were fabulous. Personable and efficient.

Wonderful to have experienced, knowledgeable, dedicated workers come and do the "job".
It's very rare.

Hoerner Heating & Plumbing Response • Aug 21, 2019

Sara,
Thank you for taking the time to write this review. We really appreciate your continued support. At Hoerner we are continually training our staff to be up to date on the newest products, codes and materials. Hoerner looks forward to helping you again in the future. Regards, Tracey

Truly Hoerner Plumbing are amazing. They came promptly, they fixed things properly, they when the extra mile, they priced things fairly, they were polite and approachable - absolutely everything anyone could want. Martin was fantastic! This was the first time we used them, but it won't be the last for sure!
Mark

Hoerner Heating & Plumbing Response • Jul 24, 2019

Mark, Thanks so much for a wonderful review. Hoerner is very happy to hear that the technician went the extra mile and priced things fairly. We look forward to helping you again in the future. Regards, Tracey.

Thank you to Claire and Andrew for coming out to fix our boiler in such a timely manner. It was greatly appreciated. Also a big thank you to the office staff. Your scheduling and communication skills are by far the best I have ever encountered with any company. It's nice to have a company you can count on. Especially for big ticket items and repairs.

Hoerner Heating & Plumbing Response • Jul 10, 2019

Lana, thank you so much for taking the time to write such a great review. Hoerner was happy to come out and repair your boiler. We look forward to helping you with any plumbing, drain or hydronic heating issues in the future. Regards, Emma.

Our problem was a little complicated. Zahir did all that he could initially but that did not solve the problem. He then outlined our options and we have several choices to make going forward. I got the feeling he was really trying to help us resolve our situation in the best and most economical way, not simply the most profitable for him. I look forward, as much as you can with a plumbing issue, to our continued work with him.

Hoerner Heating & Plumbing Response • Jun 12, 2019

Will, Hoerner was happy to present a few price options for you to choose from. We offer the best solutions for various budgets and to solve your issues. We look forward to helping you again in the future. Thank you for taking the time to write this review. Thanks again, Tracey.

We had a small leak associated with the condensate plumbing for a boiler that was installed last summer. When we called and let them know about it they sent a plumber the same day and fixed it with no charge. Very pleasant and efficient plumber.

Hoerner Heating & Plumbing Response • Apr 10, 2019

Tim, Hoerner was glad to help with your leak same day. We guarantee our work if any thing unforeseen where to happen. Hoerner looks forward to helping you again in the future with any hydronic heating, drains or plumbing again.Regards,Kim N.

My wife and I are totally satisfied with the job Hoerner Heating and Plumbing did today in our kitchen. We found them through *** search and were a bit reluctant to just pick someone out of the blue. But we just couldn't be happier with the job well done.*** They are professional.
Tom M

Hoerner Heating & Plumbing Response • Mar 25, 2019

Tom, Thank you so much for taking the time to write such a great review. Hoerner was happy to hinstall your kitchen faucet. We look forward to helping you and your friends with any plumbing, drain or hydronic heating issues in the future. Regards, Tracey.

Derek arrived on time, competently investigated my plumbing problems, repaired the toilet and answered all my questions, communicating pleasantly throughout. A very positive experience from the moment I called the office

Hoerner Heating & Plumbing Response • Mar 20, 2019

Jean, Thank so much for taking the time to write a review. Glad to hear your experience was wonderful. Looking forward to helping you again in the future. Regards, Tracey H.

Excellent work in fixing my cold radiator problem from start to finish. Robyn who did booking was helpful and fully explained what to expect. Have never had anyone ask for photo of furnace /problem area before, to avoid unforeseen circumstances. Very thorough. Claire quickly diagnosed problem, solution and went about fixing it. She readily explained aspects of boiler and valve functions and indicated where service and improvements were warranted without pressuring for immediate authorization. An e-mail estimate was provided the same day with pricing which I consider reasonable . Over the years I have had dealings with other heating/plumbing firms but never as positive as with Hoerner
Brian L

Hoerner Heating & Plumbing Response • Jan 11, 2019

Brian, Thank you so much for such a wonderful review. Hoerner tries to prepare the technician as much as possible prior to going to the call. We are happy to hear Claire was able to diagnose your heating issue and authorized quickly that it was under warranty.We look forward to helping you again in the future for any heating, plumbing and drain issues. Regards, Tracey.

Came early, were clear on what the charges would be in advance, performed the diagnosis as planned and replaced the part required to get our ***-boiler back on line. Claire was very pleasant and honest about what to expect from the brand and their likelihood of being able to fix the issue.

Hoerner Heating & Plumbing Response • Jan 07, 2019

John, Thank you for taking the time to write this review. We offer upfront pricing and clean up like we were never there. Hoerner Heating & Plumbing is happy to hear Claire was able to get your *** working. We looking forward to help you again in the future. Regards, Tracey H.

excellent service. personable staff. good equipment. booking and notification systemvery good.

Hoerner Heating & Plumbing Response • Dec 20, 2018

Thank you so much for writing a review for Hoerner Heating & Plumbing. Our booking system helps clients to schedule their day along with our 2 hour arrival window. We look forward to helping you again in the future. Regards, Tracey.

It's our first time using Hoerner Heating & Plumbing and we are very happy with the service and reasonable pricing. They definitely went above and beyond and I can't thank them enough.

Hoerner Heating & Plumbing Response • Oct 25, 2019

Thanks Andrew for doing a review. We are happy that you were happy with Hoerner's service.

They are knowledgeable and courteous, and get the job done. I am very happy with their service and would recommend them.

Hoerner Heating & Plumbing Response • Nov 19, 2018

Lynn, Thank you for taking the time to write a review. Hoerner Heating & Plumbing looks forward to helping you again in the future.
Regards, Tracey H.

Hoerner Heating and Plumbing sent Claire to look at our boiler; she was very professional, knowledgeable, pleasant, and provided us with a lot of in-depth detail about the system, potential issues we might have in future, and we are sure to bring them back for any other issues or questions we may have.

Hoerner Heating & Plumbing Response • Nov 19, 2018

Thank you so much for completing a review for Hoerner Heating & Plumbing. We are happy to hear Claire was able to provide a detail description of your boiler and radiator system. We look forward to helping you again in the future.
Regards, Tracey H.

I am very pleased with my new tap! They offered good advice when needed. Their customer service is excellent. I would recommend their services.

Hoerner Heating & Plumbing Response • Nov 07, 2018

Lesley,
Thank you so much for using Hoerner Heating & Plumbing. We hope you enjoy your new tap. Hoerner looks forward to helping you again in the future. Regards, Kim N.

A very nice guy professional offered suggestions and alternatives to get what we wanted done. Waiting to see how the work goes to give my final decision on them.

Steve

Fantastic experience with Hoerner's team of John and Jarrid. Lucky to secure a last minute scheduling squeeze-in for an emergency repair, for which I was thrilled. Had multiple other problems solved and/or advised upon in same visit. The team was knowledgeable, patient, quick, efficient and brought in an option for an additional repair, then eventual replacement of a faucet. Polite, clean, impeccable job. Five starts all the way. Kudos to both, and to the entire process working with Hoerner. Highly recommended!

Hoerner Heating & Plumbing Response • Sep 06, 2018

Susan,
Thanks so much for the wonderful review. Glad we were able to fit you in. We do offer 24 hour emergency service for any issues you may have. Hoerner was happy to hear you like John and Jarrid. Jarrid has just joined Hoerner and a wonderful addition to our team. We look forward to helping you again in the future. Thanks again for taking the time to write this review. Regards, Tracey.

In 2-3 hours the morning after I called, Zahir from Hoerner replaced my shower valve (i.e. not just the cartridge but the whole fixture). Zahir was competent, courteous and friendly as was Robyn who arranged the visit by phone from the office. Easy. Thanks!

Hoerner Heating & Plumbing Response • Aug 17, 2018

Greg, Thank you so much for the great review. Hoerner was glad we were able to help replace your shower valve same day. We will pass on the review to Zahir and Robyn. We look forward to helping you again in the future. Regards, Tracey.

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Address: 868 Broadview Ave, Toronto, Ontario, Canada, M4K 2R1

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